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Zupport — AI Customer Support Tool

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What is Zupport?

Zupport is an AI-powered live customer support platform for SaaS companies. It resolves duplicated customer issues from historical data, automatically reports bugs with enriched user information like console errors, and answers common questions using your knowledge base that helps SaaS support teams reduce workload and achieve faster issue resolution.

What sets Zupport apart?

Zupport sets itself apart with its SaaS-focused design that captures critical technical context like console errors and HTTP requests for faster developer troubleshooting. This specialized approach to bug reporting and error tracking is particularly useful for technical support teams who need to bridge the gap between customers and development teams. The tool's ability to reduce training costs while maintaining consistent support quality makes it a game-changer for growing SaaS teams with fluctuating support demands.

Zupport Use Cases

  • Automated customer support
  • Bug reporting automation
  • Knowledge base integration
  • Support team collaboration

Who uses Zupport?

Features and Benefits

  • Feature icon AI-Powered Resolution
    Resolves common customer issues automatically using AI trained on your knowledge base and past conversations.
  • Feature icon Unlimited Team Access
    Access for your entire support team with no per-seat pricing, allowing seamless collaboration without additional costs.
  • Feature icon Duplicate Issue Management
    Identifies previously resolved issues and delivers proven solutions to customers without requiring manual intervention.
  • Feature icon Enhanced Bug Reporting
    Captures technical details automatically when users report issues, including console errors, device information, and browser data.
  • Feature icon Knowledge Base Integration
    Connects with existing help documentation to provide consistent, accurate responses based on established company resources.

Pricing

Free $0/mo
  • Circle check icon 5 seats
  • Circle check icon 500 Free AI Replies (buy more for $0.02/reply)
  • Circle check icon 1 Help Center
  • Circle check icon Slack Integration
  • Circle check icon Multilingual Help Center
  • Circle check icon Remove Zupport Branding
  • Circle check icon API Access
  • Circle check icon Premium Support
Pro $97/mo
  • Circle check icon Unlimited Seats
  • Circle check icon 1,000 AI Replies Included (buy more for $0.01/reply)
  • Circle check icon Unlimited Help Centers
  • Circle check icon Slack Integrations
  • Circle check icon Multilingual Help Center
  • Circle check icon Remove Zupport Branding
  • Circle check icon API Access
  • Circle check icon Premium Support
Premium $997/mo
  • Circle check icon Unlimited Seats
  • Circle check icon 10,000 AI Replies Included (buy more for $0.01/reply)
  • Circle check icon Unlimited Help Centers
  • Circle check icon Slack Integrations
  • Circle check icon Multilingual Help Center
  • Circle check icon Remove Zupport Branding
  • Circle check icon API Access
  • Circle check icon Premium Support
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