


What is Zupport?
Zupport is an AI-powered live customer support platform for SaaS companies. It resolves duplicated customer issues from historical data, automatically reports bugs with enriched user information like console errors, and answers common questions using your knowledge base that helps SaaS support teams reduce workload and achieve faster issue resolution.
What sets Zupport apart?
Zupport sets itself apart with its SaaS-focused design that captures critical technical context like console errors and HTTP requests for faster developer troubleshooting. This specialized approach to bug reporting and error tracking is particularly useful for technical support teams who need to bridge the gap between customers and development teams. The tool's ability to reduce training costs while maintaining consistent support quality makes it a game-changer for growing SaaS teams with fluctuating support demands.
Zupport Use Cases
- Automated customer support
- Bug reporting automation
- Knowledge base integration
- Support team collaboration
Who uses Zupport?
Features and Benefits
- Resolves common customer issues automatically using AI trained on your knowledge base and past conversations.
AI-Powered Resolution
- Access for your entire support team with no per-seat pricing, allowing seamless collaboration without additional costs.
Unlimited Team Access
- Identifies previously resolved issues and delivers proven solutions to customers without requiring manual intervention.
Duplicate Issue Management
- Captures technical details automatically when users report issues, including console errors, device information, and browser data.
Enhanced Bug Reporting
- Connects with existing help documentation to provide consistent, accurate responses based on established company resources.
Knowledge Base Integration
Pricing
5 seats
500 Free AI Replies (buy more for $0.02/reply)
1 Help Center
Slack Integration
Multilingual Help Center
Remove Zupport Branding
API Access
Premium Support
Unlimited Seats
1,000 AI Replies Included (buy more for $0.01/reply)
Unlimited Help Centers
Slack Integrations
Multilingual Help Center
Remove Zupport Branding
API Access
Premium Support
Unlimited Seats
10,000 AI Replies Included (buy more for $0.01/reply)
Unlimited Help Centers
Slack Integrations
Multilingual Help Center
Remove Zupport Branding
API Access
Premium Support