Zupport Features, Pricing, and Alternatives

What is Zupport?

Zupport is an AI-powered live customer support platform for SaaS companies. It resolves duplicated customer issues from historical data, automatically reports bugs with enriched user information like console errors, and answers common questions using your knowledge base that helps SaaS support teams reduce workload and achieve faster issue resolution.

What sets Zupport apart?

Zupport sets itself apart with its SaaS-focused design that captures critical technical context like console errors and HTTP requests for faster developer troubleshooting. This specialized approach to bug reporting and error tracking is particularly useful for technical support teams who need to bridge the gap between customers and development teams. The tool's ability to reduce training costs while maintaining consistent support quality makes it a game-changer for growing SaaS teams with fluctuating support demands.

Zupport Use Cases

Automated customer support
Bug reporting automation
Knowledge base integration
Support team collaboration

Features and Benefits

AI-Powered Resolution
Resolves common customer issues automatically using AI trained on your knowledge base and past conversations.
Unlimited Team Access
Access for your entire support team with no per-seat pricing, allowing seamless collaboration without additional costs.
Duplicate Issue Management
Identifies previously resolved issues and delivers proven solutions to customers without requiring manual intervention.
Enhanced Bug Reporting
Captures technical details automatically when users report issues, including console errors, device information, and browser data.
Knowledge Base Integration
Connects with existing help documentation to provide consistent, accurate responses based on established company resources.

Zupport — AI Customer Support Tool

What is Zupport?

What sets Zupport apart?

Zupport Use Cases

Who uses Zupport?

Features and Benefits

Pricing

Zupport Alternatives