Ultimate Features, Pricing, and Alternatives

What is Ultimate?

Ultimate is an AI-powered customer support automation platform that handles inquiries across digital channels like chat, email, and social media. It resolves common questions, routes complex issues to the right department, and provides agents with context to help e-commerce companies, financial institutions, and travel businesses improve their customer service operations.

What sets Ultimate apart?

Ultimate stands out with its ability to learn and adapt to each company's unique support needs. E-commerce managers and travel industry professionals can customize the AI to understand brand-specific terminology and policies. This tool gives support teams in financial services the means to handle complex inquiries more quickly, freeing up time for building customer relationships.

Ultimate Use Cases

Customer support automation
Chatbot creation
Ticket routing
Multilingual support
CX analytics

Features and Benefits

UltimateGPT
Create a custom AI bot in minutes by connecting your knowledge base to leverage generative AI for answering customer queries.
Dialogue Builder
Design and customize conversation flows using a no-code interface to handle complex customer inquiries.
Multilingual Support
Provide customer support in up to 109 languages to serve a global audience.
API Integrations
Connect your AI agent to backend systems for personalized responses and end-to-end automation of complex use cases.
Analytics Dashboard
Access insights on bot performance to optimize dialogues and improve automation rates over time.

Ultimate — AI Customer Support Tool

What is Ultimate?

What sets Ultimate apart?

Ultimate Use Cases

Who uses Ultimate?

Features and Benefits

Ultimate Alternatives