Auralis AI — AI Customer Support Tool

What is Auralis AI?

Auralis AI is a customer support automation platform that handles up to 70% of customer requests automatically while empowering support agents with real-time assistance. It integrates with helpdesk systems like Zendesk and Freshdesk to provide instant responses in 100+ languages, draft agent replies, and audit ticket quality through intelligent workflows. Customer service teams and contact center managers use Auralis to reduce response times, improve first-contact resolution rates, and scale support operations without hiring additional staff.

What sets Auralis AI apart?

Auralis AI sets itself apart with its managed AI transformation service that creates custom workflows and co-pilots specifically trained on your business data and processes. This comprehensive approach proves helpful for contact center managers and customer service directors who need sophisticated automation but lack the technical resources to build and maintain AI systems internally. The platform delivers measurable results through continuous quality monitoring and model refinement that keeps improving your support operations.

Auralis AI Use Cases

• Automated customer support
• Agent response assistance
• 24/7 multilingual chatbots
• Quality assurance automation
• Customer interaction analytics