Chatling — AI Customer Support Tool
4.3 (from 7
reviews)
Rated #15 in
AI Customer Support Tools
What is Chatling?
Chatling is an AI-powered tool that allows marketers and business owners to build custom chatbots without coding skills. It helps customer service teams answer questions, generate leads, and close sales by creating chatbots trained on website content and company data.
What sets Chatling apart?
Chatling sets itself apart with multilingual support, allowing customer service teams to communicate with users in over 85 languages. This feature proves particularly valuable for businesses serving a global audience, as it removes language barriers and improves customer satisfaction. Chatling's ability to reduce support workload by up to 50% through personalized AI interactions helps teams focus on complex queries, improving overall service quality.
Chatling Use Cases
- Automate customer support
- Generate leads
- Personalize interactions
- Improve website engagement
Who uses Chatling?
Features and Benefits
- Visual Chatbot BuilderCreate AI chatbots using an intuitive drag-and-drop interface without coding requirements.
- Multi-Source TrainingTrain chatbots on various data sources including websites, documents, and custom text to enhance their knowledge base.
- Multilingual SupportCommunicate with users in over 85 languages, automatically translating conversations for global accessibility.
- Analytics DashboardAccess detailed insights on chatbot performance, including conversation metrics and user engagement statistics.
- Integration CapabilitiesConnect chatbots with popular platforms and tools to extend functionality and streamline workflows.
Chatling Pros and Cons
Pros
- Easy to integrate and customize for specific applications
- Significantly reduces time spent on customer support
- Improves customer service quality and response accuracy
- Offers built-in fine-tuning for tailored responses
Cons
- Limited information available about long-term performance
- May require initial setup and training time
- Potential for misunderstandings in complex queries
- Dependency on AI may reduce human touch in customer interactions
Pricing
Free $0/mo
- 1 seat
- Visual builder
- 2 chatbots
- 100 AI credits/month
- 500,000 AI knowledge base characters
- Unlimited websites
- Limited Chatbot Customization
- 4 AI Models
Pro $35/mo
- 2 seats
- Visual builder
- 15 chatbots
- 5,500 AI credits/month
- 15,000,000 AI knowledge base characters
- Unlimited websites
- Full Chatbot Customization
- 8 AI Models
- API access
- Export leads
- Chatbot analytics
Ultimate $99/mo
- 5 seats
- Visual builder
- 35 chatbots
- 20,000 AI credits/month
- 65,000,000 AI knowledge base characters
- Unlimited websites
- Full Chatbot Customization
- 8 AI Models
- API access
- Export leads
- Chatbot analytics
- Remove "Powered by Chatling" branding