

What is Sonant?
Sonant is an AI receptionist designed specifically for insurance agencies, brokers, and distributors. It handles routine incoming calls, schedules appointments, qualifies leads, and integrates with agency management systems to help insurance professionals convert phone inquiries into revenue opportunities while providing 24/7 client support.
What sets Sonant apart?
Sonant sets itself apart with human-like voice recognition that identifies returning callers by name and speaks multiple languages within the same conversation. This personalized approach is beneficial for insurance professionals who need to maintain strong client relationships while managing diverse customer bases across different markets. Sonant transforms traditional call handling into a revenue-generating system by repurposing staff time toward high-value production activities.
Sonant Use Cases
- Automated call handling
- Appointment scheduling
- Quote intake processing
- Policy inquiry responses
- Claims intake automation
Who uses Sonant?
Features and Benefits
- Handles incoming calls around the clock with personalized service and zero waiting times, ensuring no opportunity is missed even after business hours.
24/7 AI Receptionist
- Intelligently categorizes incoming calls and directs them to appropriate team members or handles routine inquiries automatically.
Call Classification and Routing
- Communicates with callers in multiple languages, even within the same conversation, to serve diverse client bases.
Multilingual Support
- Connects with popular insurance Agency Management Systems to automatically update client records and policy information.
AMS Integration
- Books appointments directly into agency calendars without human intervention, reducing administrative workload.
Automated Appointment Scheduling