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Retell AI — AI Voice Agent

Review star icon 4.6 / 5 (from 5 reviews)
Ranking star icon Rated #25 in AI Voice Agents
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What is Retell AI?

Retell AI is an AI-powered platform for building voice agents that interact like humans and execute complex tasks. It enables businesses to create AI voice agents that handle customer inquiries, book appointments, and process orders, while allowing developers to integrate these agents into web, mobile, and telephony applications.

What sets Retell AI apart?

Retell AI stands out with its proprietary turn-taking model, allowing customer service teams to create voice agents that mimic human conversation patterns. This technology benefits businesses aiming to elevate customer engagement through near real-time interactions, with an impressive 800ms latency. Retell AI's unique approach to voice AI includes advanced features like interruption handling, setting a new standard for natural-sounding automated customer interactions.

Retell AI Use Cases

  • Build human-like voice agents
  • Automate customer service calls
  • Create interactive voice assistants
  • Develop AI-powered phone systems
  • Prototype voice AI applications

Who uses Retell AI?

Customer Service Representatives Sales Representatives Technical Support Specialists Customer Success Managers Product Managers

Features and Benefits

  • Feature icon Human-like Voice Interactions
    Experience near-real-time conversations with AI agents that can interrupt, detect end-of-turn, and respond within 800ms latency.
  • Feature icon Flexible AI Integration
    Build and deploy AI voice agents using your preferred language models, with support for popular options like GPT and Claude.
  • Feature icon Comprehensive Agent Building
    Create complex workflows with pre-built templates, stateful multi-prompt agents, and tool calls for seamless task execution.
  • Feature icon Multi-platform Deployment
    Deploy your AI voice agents across web apps, mobile platforms, and telephony services like Twilio and Vonage.
  • Feature icon Advanced Monitoring
    Analyze call performance with post-call analysis, sentiment tracking, task completion status, and latency monitoring.

Retell AI Pros and Cons

Pros
  • Circle checkmark icon Saves time and money compared to developing voice agents in-house
  • Circle checkmark icon Offers an impressive and usable API for human-like voice assistants
  • Circle checkmark icon Handles key aspects of creating human-like assistants effectively
  • Circle checkmark icon Well-executed product with positive user feedback
Cons
  • Cross icon Limited information available about supported languages
  • Cross icon Potentially complex integration process for some users
  • Cross icon May require technical expertise to fully utilize
  • Cross icon Pricing details not readily accessible

Pricing

Free Trial
Pay as you go Price not available
  • Circle check icon 10 mins of free access
  • Circle check icon 20 concurrent calls
  • Circle check icon Onboarding demo repository available
  • Circle check icon Discord and community support
Enterprise Plan Price not available
  • Circle check icon Discounted pricing based on volumes (as low as $0.05 per minute)
  • Circle check icon Custom concurrent calls based on volumes
  • Circle check icon Premium private Slack channel support with dedicated support teams
  • Circle check icon Everything from pay as you go plan
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