


What is Frontdesk?
Frontdesk is an AI phone receptionist that answers calls 24/7, books appointments, and sends text messages to help small business owners capture leads and serve customers even outside business hours.
What sets Frontdesk apart?
Frontdesk sets itself apart with its seamless integration capability, connecting with over 9,000 business apps through Zapier to automate workflows and feed call data directly into your existing systems. The multi-channel communication platform supports voice calls, text messages, and email interactions in more than 25 languages, making it ideal for businesses serving diverse customer bases. Small business owners particularly value how Frontdesk handles unlimited simultaneous calls with natural-sounding voices, eliminating the common problem of missed opportunities during high-volume periods.
Frontdesk Use Cases
- 24/7 call answering
- Appointment scheduling
- Customer inquiry handling
- Automated text messaging
Who uses Frontdesk?
Features and Benefits
- Never miss a call with automated answering that handles customer inquiries and appointment scheduling, even after business hours.
24/7 AI Phone Receptionist
- Engage with customers through voice calls, text messages, and email from a single unified platform.
Multi-Channel Communication
- Connect with over 9,000 apps through Zapier to automate workflows and streamline customer data management.
App Integration
- Access detailed call insights, engagement metrics, and performance data to optimize customer interactions.
Real-Time Analytics
- Select from over 100 premium AI voices to match your brand identity and create a consistent customer experience.
Customizable Voice Options
Frontdesk Pros and Cons
Unable to determine pros without review content
Need actual user feedback to identify benefits
Cannot make claims without supporting evidence
Would require real review data to analyze
Unable to determine cons without review content
Need actual user feedback to identify drawbacks
Cannot make claims without supporting evidence
Would require real review data to analyze
Pricing
Free TrialAnswer unlimited phone calls
7 day free trial + cancel anytime
Send unlimited appointment scheduling links
Bilingual support
Editable anytime
Can transfer to a representative
Detailed dashboard with exportable call and text logs
250 Minutes Included (~200 Calls) per month; extra minutes at $0.15 per minute
Unlimited texts
Dedicated Account Representative & Support
100+ premium voices
6000+ Integrations
Unlimited Workflows
Advanced Analytics & Reporting
Pro Plan Receptionists
Fully White Labeled
Dedicated Account Representative & Support
Custom branding and domains
Resell at any price
Custom weekly support
White Glove Onboarding