SquadStack — AI Voice Agent

What is SquadStack?

SquadStack is an AI-powered customer experience platform that combines intelligent automation with human expertise for sales and support operations. It delivers voice-first AI agents, automated lead scoring, and omnichannel outreach capabilities that help sales teams, customer support managers, and business leaders scale their customer interactions without compromising quality. The platform's unique human-in-the-loop approach ensures complex queries receive personal attention while AI handles routine tasks, making it ideal for companies in BFSI, e-commerce, education, and healthcare sectors looking to achieve higher conversion rates and reduce operational costs.

What sets SquadStack apart?

SquadStack sets itself apart with real-time conversation monitoring that provides instant coaching alerts to agents during live calls, helping maintain consistent service quality across all customer interactions. This advanced monitoring system is particularly beneficial for contact center managers and sales teams who need to ensure their agents deliver optimal performance while handling high call volumes. SquadStack's unique focus on preserving complete conversation context during AI-to-human handoffs ensures customers never have to repeat information, creating a superior experience that builds trust and drives better outcomes.

SquadStack Use Cases

• Lead qualification
• Outbound sales calls
• Customer support automation
• Call quality analysis
• Voice AI agents