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Hostie — AI Voice Agent

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What is Hostie?

Hostie is an AI-powered phone system designed specifically for restaurants and hospitality businesses. It automatically handles phone calls, text messages, and emails while managing reservation bookings and takeout orders through direct POS integrations. The platform features multilingual support across 20 languages and connects seamlessly with major reservation systems like OpenTable and Resy, helping restaurant operators reduce missed calls, increase reservation capture rates, and free up staff to focus on in-person guest service.

What sets Hostie apart?

Hostie sets itself apart with its restaurant-industry pedigree, developed by actual restaurant operators who understand the unique challenges of hospitality communication. This insider knowledge proves beneficial for restaurant managers dealing with complex scenarios like private event inquiries, dietary restriction requests, and multi-party reservations that generic AI platforms often mishandle. The platform delivers comprehensive operational insights through detailed call transcripts and analytics that help restaurants identify trends and optimize their guest communication strategy.

Hostie Use Cases

  • Automated phone answering
  • Restaurant reservations
  • Takeout order management
  • Multilingual customer support

Who uses Hostie?

Features and Benefits

  • Feature icon 24/7 Automated Phone Answering
    Handles guest inquiries, reservations, and common questions around the clock without human intervention, ensuring every call is answered even during peak service hours.
  • Feature icon Direct Reservation System Integration
    Integrates with major reservation platforms like OpenTable, Resy, and Tock to book tables in real-time while managing modifications and cancellations automatically.
  • Feature icon Multi-Channel Communication
    Manages guest interactions across phone calls, text messages, and emails through a single unified platform, creating consistent communication across all channels.
  • Feature icon Multilingual Conversation
    Communicates fluently in 20 different languages, allowing restaurants to serve diverse customer bases without requiring bilingual staff.
  • Feature icon POS and Order Management
    Connects with point-of-sale systems to process takeout orders and modifications directly over the phone, eliminating manual order entry.
  • Feature icon Call Analytics Dashboard
    Tracks call volume, reservation conversions, and customer inquiries in real-time, providing actionable insights to improve operations and guest experience.

Hostie Pros and Cons

Pros
  • Circle checkmark icon Unable to determine pros due to lack of user feedback content
  • Circle checkmark icon No review data available to assess positive aspects
  • Circle checkmark icon Insufficient information to identify user benefits
  • Circle checkmark icon Cannot evaluate strengths without user testimonials
Cons
  • Cross icon Unable to determine cons due to lack of user feedback content
  • Cross icon No review data available to assess negative aspects
  • Cross icon Insufficient information to identify user complaints
  • Cross icon Cannot evaluate weaknesses without user testimonials

Pricing

Basic $199/mo
  • Circle check icon Automated phone answering
  • Circle check icon Team alerts
  • Circle check icon Send SMS links
  • Circle check icon 24/7 Support
Standard $299/mo
  • Circle check icon Automated reservations
  • Circle check icon iPad and iPhone app
  • Circle check icon Reporting
Premium $399/mo
  • Circle check icon Event planning integration
  • Circle check icon Takeout integration
  • Circle check icon AI Powered Texting
  • Circle check icon Works in 20 languages
Enterprise Price not available
  • Circle check icon Multi-location support
  • Circle check icon Customization
  • Circle check icon Dedicated support
  • Circle check icon Custom pricing
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