


What is Hostie?
Hostie is an AI-powered phone system designed specifically for restaurants and hospitality businesses. It automatically handles phone calls, text messages, and emails while managing reservation bookings and takeout orders through direct POS integrations. The platform features multilingual support across 20 languages and connects seamlessly with major reservation systems like OpenTable and Resy, helping restaurant operators reduce missed calls, increase reservation capture rates, and free up staff to focus on in-person guest service.
What sets Hostie apart?
Hostie sets itself apart with its restaurant-industry pedigree, developed by actual restaurant operators who understand the unique challenges of hospitality communication. This insider knowledge proves beneficial for restaurant managers dealing with complex scenarios like private event inquiries, dietary restriction requests, and multi-party reservations that generic AI platforms often mishandle. The platform delivers comprehensive operational insights through detailed call transcripts and analytics that help restaurants identify trends and optimize their guest communication strategy.
Hostie Use Cases
- Automated phone answering
- Restaurant reservations
- Takeout order management
- Multilingual customer support
Who uses Hostie?
Features and Benefits
- Handles guest inquiries, reservations, and common questions around the clock without human intervention, ensuring every call is answered even during peak service hours.
24/7 Automated Phone Answering
- Integrates with major reservation platforms like OpenTable, Resy, and Tock to book tables in real-time while managing modifications and cancellations automatically.
Direct Reservation System Integration
- Manages guest interactions across phone calls, text messages, and emails through a single unified platform, creating consistent communication across all channels.
Multi-Channel Communication
- Communicates fluently in 20 different languages, allowing restaurants to serve diverse customer bases without requiring bilingual staff.
Multilingual Conversation
- Connects with point-of-sale systems to process takeout orders and modifications directly over the phone, eliminating manual order entry.
POS and Order Management
- Tracks call volume, reservation conversions, and customer inquiries in real-time, providing actionable insights to improve operations and guest experience.
Call Analytics Dashboard
Hostie Pros and Cons
Unable to determine pros due to lack of user feedback content
No review data available to assess positive aspects
Insufficient information to identify user benefits
Cannot evaluate strengths without user testimonials
Unable to determine cons due to lack of user feedback content
No review data available to assess negative aspects
Insufficient information to identify user complaints
Cannot evaluate weaknesses without user testimonials
Pricing
Automated phone answering
Team alerts
Send SMS links
24/7 Support
Automated reservations
iPad and iPhone app
Reporting
Event planning integration
Takeout integration
AI Powered Texting
Works in 20 languages
Multi-location support
Customization
Dedicated support
Custom pricing