 
  
  
 What is Hostie?
Hostie is an AI-powered phone system designed specifically for restaurants and hospitality businesses. It automatically handles phone calls, text messages, and emails while managing reservation bookings and takeout orders through direct POS integrations. The platform features multilingual support across 20 languages and connects seamlessly with major reservation systems like OpenTable and Resy, helping restaurant operators reduce missed calls, increase reservation capture rates, and free up staff to focus on in-person guest service.
What sets Hostie apart?
Hostie sets itself apart with its restaurant-industry pedigree, developed by actual restaurant operators who understand the unique challenges of hospitality communication. This insider knowledge proves beneficial for restaurant managers dealing with complex scenarios like private event inquiries, dietary restriction requests, and multi-party reservations that generic AI platforms often mishandle. The platform delivers comprehensive operational insights through detailed call transcripts and analytics that help restaurants identify trends and optimize their guest communication strategy.
Hostie Use Cases
- Automated phone answering
- Restaurant reservations
- Takeout order management
- Multilingual customer support
Who uses Hostie?
Features and Benefits
- Handles guest inquiries, reservations, and common questions around the clock without human intervention, ensuring every call is answered even during peak service hours.24/7 Automated Phone Answering 
- Integrates with major reservation platforms like OpenTable, Resy, and Tock to book tables in real-time while managing modifications and cancellations automatically.Direct Reservation System Integration 
- Manages guest interactions across phone calls, text messages, and emails through a single unified platform, creating consistent communication across all channels.Multi-Channel Communication 
- Communicates fluently in 20 different languages, allowing restaurants to serve diverse customer bases without requiring bilingual staff.Multilingual Conversation 
- Connects with point-of-sale systems to process takeout orders and modifications directly over the phone, eliminating manual order entry.POS and Order Management 
- Tracks call volume, reservation conversions, and customer inquiries in real-time, providing actionable insights to improve operations and guest experience.Call Analytics Dashboard 
Hostie Pros and Cons
- Unable to determine pros due to lack of user feedback content 
- No review data available to assess positive aspects 
- Insufficient information to identify user benefits 
- Cannot evaluate strengths without user testimonials 
- Unable to determine cons due to lack of user feedback content 
- No review data available to assess negative aspects 
- Insufficient information to identify user complaints 
- Cannot evaluate weaknesses without user testimonials 
Pricing
- Automated phone answering 
- Team alerts 
- Send SMS links 
- 24/7 Support 
- Automated reservations 
- iPad and iPhone app 
- Reporting 
- Event planning integration 
- Takeout integration 
- AI Powered Texting 
- Works in 20 languages 
- Multi-location support 
- Customization 
- Dedicated support 
- Custom pricing 
 
 






