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Nexvio — AI Customer Support Tool

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What is Nexvio?

Nexvio is an AI-powered chatbot platform that trains custom agents on your business knowledge base to provide instant customer support and lead generation. It integrates with your existing content from sources like SharePoint, GitBook, and Box to deliver accurate responses to customer inquiries across multiple channels including WhatsApp, websites, and support tickets. Customer support teams, marketing agencies, healthcare providers, and e-commerce businesses use Nexvio to automate appointment bookings, answer product questions, and capture qualified leads while maintaining 24/7 multilingual support.

What sets Nexvio apart?

Nexvio sets itself apart with real-time content synchronization technology that automatically updates chatbot responses when your documents change, ensuring information accuracy without manual intervention. This webhook-driven approach proves particularly beneficial for enterprises and agencies managing dynamic content libraries, as it maintains data freshness while respecting existing permission structures from platforms like SharePoint and Box. Its white-label program allows marketing agencies and solution providers to offer fully branded AI chatbot services under their own identity, delivering a complete business opportunity rather than just another software tool.

Nexvio Use Cases

  • 24/7 customer support automation
  • Lead generation and qualification
  • FAQ generation from content
  • WhatsApp business automation
  • Knowledge base chatbot creation

Who uses Nexvio?

Features and Benefits

  • Feature icon AI Chatbot Integration
    Integrates with existing knowledge bases to train AI chatbots that respond accurately to customer queries across multiple channels including websites and WhatsApp.
  • Feature icon 24/7 Customer Support
    Automates responses to common inquiries around the clock, reducing support ticket volume while maintaining consistent service quality.
  • Feature icon Lead Generation
    Captures and qualifies potential customers through engaging chat experiences that can connect to CRM platforms via built-in APIs.
  • Feature icon Custom Branding
    Personalizes AI chatbots with your brand voice and visual identity for consistent customer experiences across all touchpoints.
  • Feature icon Performance Analytics
    Tracks key metrics including resolution rates, response times, and customer satisfaction to optimize support operations.

Pricing

Free Trial
starter $24/mo
  • Circle check icon Up to 2k responses/month
  • Circle check icon 5,000 contacts storage
  • Circle check icon 5 custom instructions
  • Circle check icon 1 AI Chatbot
pro $99/mo
  • Circle check icon Up to 3k responses/month
  • Circle check icon 50,000 contacts storage
  • Circle check icon 10 custom instructions
  • Circle check icon 5 AI Chatbots
  • Circle check icon API Access (Rate limit)
unlimited $299/mo
  • Circle check icon Up to 5k responses/month
  • Circle check icon 1,00,000 contacts storage
  • Circle check icon Unlimited custom instructions
  • Circle check icon 25 AI Chatbots
  • Circle check icon API Access (No Rate limit)
  • Circle check icon Real Human Agent for Moderation
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