Nexvio — AI Customer Support Tool

What is Nexvio?

Nexvio is an AI-powered chatbot platform that trains custom agents on your business knowledge base to provide instant customer support and lead generation. It integrates with your existing content from sources like SharePoint, GitBook, and Box to deliver accurate responses to customer inquiries across multiple channels including WhatsApp, websites, and support tickets. Customer support teams, marketing agencies, healthcare providers, and e-commerce businesses use Nexvio to automate appointment bookings, answer product questions, and capture qualified leads while maintaining 24/7 multilingual support.

What sets Nexvio apart?

Nexvio sets itself apart with real-time content synchronization technology that automatically updates chatbot responses when your documents change, ensuring information accuracy without manual intervention. This webhook-driven approach proves particularly beneficial for enterprises and agencies managing dynamic content libraries, as it maintains data freshness while respecting existing permission structures from platforms like SharePoint and Box. Its white-label program allows marketing agencies and solution providers to offer fully branded AI chatbot services under their own identity, delivering a complete business opportunity rather than just another software tool.

Nexvio Use Cases

• 24/7 customer support automation
• Lead generation and qualification
• FAQ generation from content
• WhatsApp business automation
• Knowledge base chatbot creation