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LiveChatAI — AI Customer Support Tool
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3.8 / 5
(from 2
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Rated #30 in
AI Customer Support Tools
What is LiveChatAI?
LiveChatAI is an AI-powered chatbot that resolves up to 70% of customer support queries across websites, Slack, and WhatsApp. It operates in 95 languages and integrates with existing systems, allowing customer service representatives to focus on complex issues while the AI handles routine questions.
What sets LiveChatAI apart?
LiveChatAI distinguishes itself by handling intricate customer inquiries, providing nuanced solutions for complex product or service-related questions. This AI tool saves businesses time by allowing human agents to focus on high-value interactions that require empathy and creative problem-solving. From e-commerce to healthcare, LiveChatAI adapts to different sectors, learning industry-specific terminology to deliver accurate, contextually relevant responses.
LiveChatAI Use Cases
- Instant customer support
- Multilingual assistance
- Automated query resolution
- 24/7 availability
Who uses LiveChatAI?
Features and Benefits
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Train an AI chatbot with your own data to instantly resolve up to 70% of customer support queries. AI-Powered Chatbot - Communicate with customers in 95 languages to provide global support. Multilingual Support
- Seamlessly transition complex queries from AI to human agents for comprehensive support. Live Chat Integration
- Train the AI using your website content, PDFs, and other data sources to provide accurate, tailored responses. Custom Data Training
- Integrate the chatbot with various platforms including websites, Slack, and WhatsApp for consistent support across channels. Multi-Platform Integration
LiveChatAI Pros and Cons
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Efficiently handles 82% of customer queries - Seamlessly transitions between AI and human support
- Improves response times and customer satisfaction
- Adapts and learns from company-specific content
Lacks a mobile app for live chat functionality - Limited advanced agent permissions
- Interface for human agents could be more intuitive
- Live chat features need improvement
Pricing
- 100 GPT4 Messages
- 1 AI Bot
- 1 Seat
- 3.000 GPT-4o Messages
- Unlimited Data Sources
- 1 AI Bot
- 1 Seat
- Live Chat
- 4.000 GPT-4o Messages
- Unlimited Data Sources
- 2 AI Bots
- 1 Seat
- Live Chat
- AI Actions
- Unlimited Messages
- Unlimited Data Sources
- 5 AI Bots
- 3 Seats
- Live Chat
- AI Actions
- Make.com
- API Access
- Slack Integration
- Unlimited Messages
- Unlimited Data Sources
- 10 AI Bots
- 6 Seats
- Live Chat
- AI Actions
- Make.com
- API Access
- Slack Integration
- Whatsapp Integration
- Remove Branding
LiveChatAI Alternatives
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