Lemni Features, Pricing, and Alternatives

What is Lemni?

Lemni is an AI-powered customer experience platform that creates custom AI agents for phone calls, emails, and digital communications. It trains on your business knowledge, connects with your existing tools like Gmail and Hubspot, and performs specific actions such as drafting personalized emails and creating support tickets to help customer support teams and business owners deliver personalized care without increasing staff.

What sets Lemni apart?

Lemni sets itself apart with a real-time collaborative interface that allows teams to create, edit, and manage AI agents in minutes rather than months. The multi-language support system makes it particularly valuable for global businesses needing to serve customers across different regions and languages. Its human-approval workflow keeps your team in control of every AI action, ensuring quality responses while maintaining the personal touch that customers appreciate.

Lemni Use Cases

Customer service automation
24/7 support coverage
Process workflow automation
Knowledge base training

Features and Benefits

Custom AI Agents
Create AI agents in minutes that handle customer interactions across multiple channels including email, phone, and integrated platforms.
Knowledge Training
Train agents on your business by uploading files, adding web pages, and connecting to existing customer data sources.
Integrated Actions
Connect agents with tools you already use through plug-and-play actions or custom integrations to perform tasks automatically.
Brand Alignment
Maintain consistent communication through behavior rules that reflect your brand voice and guidelines.
Team Oversight
Monitor and approve agent actions through a collaborative inbox that keeps your team informed and in control.

Lemni Pros and Cons

Pros

Enables effortless management of international SEO campaigns with global reach
Simple and intuitive interface suitable for both beginners and experts
Provides transparent metrics and real-time tracking data
Offers robust affiliate program for passive income while learning
Streamlines workflow with easy site submission and tracking

Cons

Dashboard interface needs modernization and looks outdated
Heavy reliance on support team for data analysis
Reporting platform requires improvement
Limited self-service capabilities for users

Lemni — AI Customer Support Tool

What is Lemni?

What sets Lemni apart?

Lemni Use Cases

Who uses Lemni?

Features and Benefits

Lemni Pros and Cons

Pricing

Lemni Alternatives