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Chaindesk — AI Customer Support Tool
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4.9 (from 52
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Rated #35 in
AI Customer Support ToolsCheck Chaindesk at: 
What is Chaindesk?
Chaindesk is an AI-powered chatbot platform that trains on your company's data to provide accurate customer support on your website. It integrates with multiple tools, auto-syncs with your knowledge base, and allows human agents to take over conversations when needed, helping businesses automate up to 80% of support queries.
What sets Chaindesk apart?
Chaindesk stands out with its no-code platform, allowing businesses to customize AI chatbots without technical expertise. The tool's auto-sync feature keeps chatbots current with the latest company data, ensuring accurate responses for customer inquiries. With omnichannel support across platforms like WhatsApp and Slack, Chaindesk helps companies meet customers where they are.
Chaindesk Use Cases
- Custom AI chatbot creation
- Automated customer support
- Lead generation
- Omnichannel engagement
Who uses Chaindesk?
Technical Support Specialists Client Relations Specialists Customer Success Managers eCommerce Managers Communications Specialists Account Executives Implementation Managers Help Desk Technicians Small Business Owners Business Development Representatives Sales Representatives Client Services Coordinators Digital Marketing Specialists Customer Support Specialists Community Managers
Features and Benefits
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Train an AI chatbot on your company data and add it to your website or existing tools in minutes. Custom AI Chatbot - Import custom data from various sources like files, Notion, Google Drive, and more to enhance your chatbot's knowledge base. Data Integration
- Your chatbot automatically updates when your data changes, ensuring it always has the latest information. Auto-Sync
- Handle emails through a convenient dashboard with AI assistance to help resolve issues faster. AI-Powered Email Support
- Monitor and manage all customer conversations in one place, with options for team collaboration and AI-powered replies. Shared Inbox
Chaindesk Pros and Cons
Pros
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Easy to use interface for creating AI chatbots - Cost-effective solution for businesses
- Strong community support and positive company mission
- Enables personalized customer interactions
Cons
Limited information available about specific features - Potential learning curve for advanced customization
- May require integration with existing systems
- Effectiveness depends on quality of input data
Pricing
Free $0/mo
- 200 message credits/month (with gpt-4o-mini)
- 1 Agent(s)
- 1 Datastore(s)
- 20,000 words storage
- File upload limited to 20,000 MB / file
- Website loader limited to 25 Pages
- Access to GPT-4
Growth $25/mo
- 10000 message credits/month (with gpt-4o-mini)
- 2 Agent(s)
- 2 Datastore(s)
- 30,000,000 words storage
- File upload limited to 30,000,000 MB / file
- Website loader limited to 250 Pages
- Access to GPT-4
- Auto-Sync data sources
- 10 team seats included
- Remove Chaindesk branding
- Dedicated support
Pro $99/mo
- 20000 message credits/month (with gpt-4o-mini)
- 5 Agent(s)
- 10 Datastore(s)
- 60,000,000 words storage
- File upload limited to 60,000,000 MB / file
- Website loader limited to 1,000 Pages
- Access to GPT-4
- Auto-Sync data sources
- 25 team seats included
- Remove Chaindesk branding
- Dedicated support
Enterprise $499/mo
- 200000 message credits/month (with gpt-4o-mini)
- 100 Agent(s)
- 100 Datastore(s)
- 300,000,000 words storage
- File upload limited to 300,000,000 MB / file
- Website loader limited to 10,000 Pages
- Access to GPT-4
- Auto-Sync data sources
- 200 team seats included
- Remove Chaindesk branding
- Dedicated support
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