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Chaindesk — AI Customer Support Tool

Review star icon 4.9 (from 52 reviews)
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What is Chaindesk?

Chaindesk is an AI-powered chatbot platform that trains on your company's data to provide accurate customer support on your website. It integrates with multiple tools, auto-syncs with your knowledge base, and allows human agents to take over conversations when needed, helping businesses automate up to 80% of support queries.

What sets Chaindesk apart?

Chaindesk stands out with its no-code platform, allowing businesses to customize AI chatbots without technical expertise. The tool's auto-sync feature keeps chatbots current with the latest company data, ensuring accurate responses for customer inquiries. With omnichannel support across platforms like WhatsApp and Slack, Chaindesk helps companies meet customers where they are.

Chaindesk Use Cases

  • Custom AI chatbot creation
  • Automated customer support
  • Lead generation
  • Omnichannel engagement

Who uses Chaindesk?

Features and Benefits

  • Feature icon Custom AI Chatbot
    Train an AI chatbot on your company data and add it to your website or existing tools in minutes.
  • Feature icon Data Integration
    Import custom data from various sources like files, Notion, Google Drive, and more to enhance your chatbot's knowledge base.
  • Feature icon Auto-Sync
    Your chatbot automatically updates when your data changes, ensuring it always has the latest information.
  • Feature icon AI-Powered Email Support
    Handle emails through a convenient dashboard with AI assistance to help resolve issues faster.
  • Feature icon Shared Inbox
    Monitor and manage all customer conversations in one place, with options for team collaboration and AI-powered replies.

Chaindesk Pros and Cons

Pros
  • Circle checkmark icon Easy to use interface for creating AI chatbots
  • Circle checkmark icon Cost-effective solution for businesses
  • Circle checkmark icon Strong community support and positive company mission
  • Circle checkmark icon Enables personalized customer interactions
Cons
  • Cross icon Limited information available about specific features
  • Cross icon Potential learning curve for advanced customization
  • Cross icon May require integration with existing systems
  • Cross icon Effectiveness depends on quality of input data

Pricing

Free $0/mo
  • Circle check icon 200 message credits/month (with gpt-4o-mini)
  • Circle check icon 1 Agent(s)
  • Circle check icon 1 Datastore(s)
  • Circle check icon 20,000 words storage
  • Circle check icon File upload limited to 20,000 MB / file
  • Circle check icon Website loader limited to 25 Pages
  • Circle check icon Access to GPT-4
Growth $25/mo
  • Circle check icon 10000 message credits/month (with gpt-4o-mini)
  • Circle check icon 2 Agent(s)
  • Circle check icon 2 Datastore(s)
  • Circle check icon 30,000,000 words storage
  • Circle check icon File upload limited to 30,000,000 MB / file
  • Circle check icon Website loader limited to 250 Pages
  • Circle check icon Access to GPT-4
  • Circle check icon Auto-Sync data sources
  • Circle check icon 10 team seats included
  • Circle check icon Remove Chaindesk branding
  • Circle check icon Dedicated support
Pro $99/mo
  • Circle check icon 20000 message credits/month (with gpt-4o-mini)
  • Circle check icon 5 Agent(s)
  • Circle check icon 10 Datastore(s)
  • Circle check icon 60,000,000 words storage
  • Circle check icon File upload limited to 60,000,000 MB / file
  • Circle check icon Website loader limited to 1,000 Pages
  • Circle check icon Access to GPT-4
  • Circle check icon Auto-Sync data sources
  • Circle check icon 25 team seats included
  • Circle check icon Remove Chaindesk branding
  • Circle check icon Dedicated support
Enterprise $499/mo
  • Circle check icon 200000 message credits/month (with gpt-4o-mini)
  • Circle check icon 100 Agent(s)
  • Circle check icon 100 Datastore(s)
  • Circle check icon 300,000,000 words storage
  • Circle check icon File upload limited to 300,000,000 MB / file
  • Circle check icon Website loader limited to 10,000 Pages
  • Circle check icon Access to GPT-4
  • Circle check icon Auto-Sync data sources
  • Circle check icon 200 team seats included
  • Circle check icon Remove Chaindesk branding
  • Circle check icon Dedicated support
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