Reviewnicely — AI Customer Support Tool

What is Reviewnicely?

Reviewnicely is an AI-powered review management platform that collects feedback through multiple channels like SMS and WhatsApp, monitors reviews across 20+ platforms, and generates personalized AI responses to customer feedback. This all-in-one solution helps business owners and marketing managers build customer trust through authentic reviews while saving time with automated collection processes and data-driven insights.

What sets Reviewnicely apart?

Reviewnicely stands apart with its negative feedback filter that catches poor ratings before they go public, giving business owners control over their online reputation. This specialized approach to reputation management is particularly valuable for small local businesses where a few bad reviews can significantly impact customer acquisition. The platform's customizable widgets and included NFC card technology make collecting and displaying reviews a natural part of both online and in-person customer interactions.

Reviewnicely Use Cases

• Automated review collection
• AI-powered review replies
• Website review widgets
• Negative feedback mitigation
• Multi-platform review management