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Newo.ai — AI Customer Support Tool

Review star icon 4.5 / 5 (from 1 reviews)
Ranking star icon Rated #40 in AI Customer Support Tools
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What is Newo.ai?

Newo.ai is an AI platform for creating digital employees without coding skills. It allows businesses to develop AI agents that integrate with existing systems, learn from company data, and handle customer service, sales, and support tasks 24/7.

What sets Newo.ai apart?

Newo.ai stands out with its low-code platform, allowing businesses to craft AI agents that mimic human behavior in just hours. This tool helps companies like small hotels and restaurants create digital workers for tasks such as booking reservations or answering customer queries. Newo.ai makes it simple for businesses to deploy AI assistants that connect with their existing systems and learn from company data.

Newo.ai Use Cases

  • AI digital employee creation
  • 24/7 customer support
  • Automated sales assistance
  • Business process automation
  • Multilingual customer interactions

Who uses Newo.ai?

Sales Development Representatives (SDRs) Account Executives Implementation Managers Customer Service Representatives Business Development Representatives Client Relations Specialists Customer Success Managers Sales Operations Specialists Operations Managers Sales Managers Business Consultants

Features and Benefits

  • Feature icon AI Digital Employee Creation
    Build AI-powered digital employees for various roles like sales, support, and concierge services using a low-code platform.
  • Feature icon Corporate System Integration
    Connect your AI agents to existing corporate systems such as CRM, ERP, and knowledge bases for informed interactions.
  • Feature icon Multi-Channel Communication
    Enable AI agents to communicate through various channels including phone, chat, email, and SMS.
  • Feature icon Customizable AI Behavior
    Train AI agents to follow specific playbooks, methodologies, and communication styles aligned with your business needs.
  • Feature icon Rapid Deployment
    Deploy AI digital employees within hours or days, allowing for quick integration into existing business operations.

Newo.ai Pros and Cons

Pros
  • Circle checkmark icon Provides human-like conversational agents for product discussions
  • Circle checkmark icon Integrates BANT framework questions for lead qualification
  • Circle checkmark icon Automatically conducts lead scoring before CRM submission
  • Circle checkmark icon Capable of making follow-up phone calls
  • Circle checkmark icon Significantly increases lead generation (reportedly 6x more leads)
Cons
  • Cross icon Currently lacks ISO27001 / SOC2 certification
  • Cross icon Limited user feedback available for comprehensive evaluation
  • Cross icon Potential privacy concerns with AI-driven conversations
  • Cross icon May require integration with existing CRM systems

Pricing

FREE $0/mo
  • Circle check icon 20 phone conversations per month
  • Circle check icon 40 text conversations per month
  • Circle check icon All Industries features
  • Circle check icon DIY implementation
SMALL $99/mo
  • Circle check icon 60 phone conversations per month
  • Circle check icon 120 text conversations per month
  • Circle check icon All Industries features
  • Circle check icon Restaurant Industry features
  • Circle check icon Other Industries features
MEDIUM $299/mo
  • Circle check icon 200 phone conversations per month
  • Circle check icon 400 text conversations per month
  • Circle check icon All Industries features
  • Circle check icon Restaurant Industry features
  • Circle check icon Other Industries features
LARGE $499/mo
  • Circle check icon 400 phone conversations per month
  • Circle check icon 800 text conversations per month
  • Circle check icon All Industries features
  • Circle check icon Restaurant Industry features
  • Circle check icon Other Industries features
  • Circle check icon Standard implementation
CORP $799/mo
  • Circle check icon 800 phone conversations per month
  • Circle check icon 1600 text conversations per month
  • Circle check icon All Industries features
  • Circle check icon Restaurant Industry features
  • Circle check icon Other Industries features
  • Circle check icon Standard implementation
ENTERPRISE Price not available
  • Circle check icon Custom number of conversations per month
  • Circle check icon All features from previous plans
  • Circle check icon Custom Integrations
  • Circle check icon Human-in-the-loop (HIL) real time monitoring
  • Circle check icon SLA3 Customer Support
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