Fin — AI Customer Support Tool

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Fin screenshot

What is Fin?

Fin uses AI to resolve customer queries based on your existing support content. It's ideal for businesses, support teams, and service professionals. Fin offers multilingual support, seamless integration with different communication channels, and customizable responses to ensure precise and effective customer service.

Fin Use Cases

Resolve support questions
24/7 customer support
Multilingual support
Instant answers from multiple sources
Seamless handoff to human agents

Features and Benefits

Instant Resolutions
Resolve customer support questions instantly with AI-generated answers from multiple content sources.
Omnichannel Support
Engage with your customers seamlessly across chat, email, SMS, and social channels.
Multilingual Capabilities
Automatically detect and respond to customer queries in 45 languages for global reach.
Custom Answers
Create bespoke answers and custom actions tailored to your customers' needs.
Performance Reporting
Monitor Fin's impact on resolutions and customer satisfaction with detailed reports.

Pricing

Free Trial

Per resolution $0.99/mo

Billed per resolution
Custom answers included
Hard and soft resolutions counted
Supports multiple languages
Works across various channels including live chat, email, SMS, WhatsApp, and other social channels
Can be integrated with Intercom’s inbox, ticketing, messenger, and reporting
Supports integration with third-party systems
Supports the creation of bespoke answers with custom actions
Allows setting usage reminders and hard limits to control spending

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