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What is Fin?
Fin uses AI to resolve customer queries based on your existing support content. It's ideal for businesses, support teams, and service professionals. Fin offers multilingual support, seamless integration with different communication channels, and customizable responses to ensure precise and effective customer service.
Fin Use Cases
- Resolve support questions
- 24/7 customer support
- Multilingual support
- Instant answers from multiple sources
- Seamless handoff to human agents
Features and Benefits
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Resolve customer support questions instantly with AI-generated answers from multiple content sources. Instant Resolutions - Engage with your customers seamlessly across chat, email, SMS, and social channels. Omnichannel Support
- Automatically detect and respond to customer queries in 45 languages for global reach. Multilingual Capabilities
- Create bespoke answers and custom actions tailored to your customers' needs. Custom Answers
- Monitor Fin's impact on resolutions and customer satisfaction with detailed reports. Performance Reporting
Pricing
Free TrialPer resolution $0.99/mo
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Billed per resolution - Custom answers included
- Hard and soft resolutions counted
- Supports multiple languages
- Works across various channels including live chat, email, SMS, WhatsApp, and other social channels
- Can be integrated with Intercom’s inbox, ticketing, messenger, and reporting
- Supports integration with third-party systems
- Supports the creation of bespoke answers with custom actions
- Allows setting usage reminders and hard limits to control spending
Promote Fin 
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