Floatbot.AI — AI Voice Agent

What is Floatbot.AI?

Floatbot.AI is an AI agent framework and conversational automation platform that builds and deploys LLM-powered voice and chat agents across multiple channels. It creates custom AI agents that can handle phone calls for debt collection, process insurance claims intake, and automate customer support conversations through integration with business data sources and APIs. Customer service managers, contact center operators, and sales teams use Floatbot.AI to automate repetitive conversations, reduce operational costs, and provide 24/7 multilingual support across voice calls, SMS, WhatsApp, and website chat.

What sets Floatbot.AI apart?

Floatbot.AI sets itself apart with its Agent M orchestration engine that coordinates multiple specialized LLM agents working together to handle complex business workflows. This multi-agent orchestration proves particularly beneficial for enterprises managing intricate processes like insurance claims adjudication or multi-step debt recovery procedures, where different agents handle specific tasks while maintaining context across the entire interaction. The platform's unique approach to agent coordination reduces AI hallucinations and delivers faster response times than traditional single-agent systems.

Floatbot.AI Use Cases

• Automated customer support
• Debt collection calls
• Contact center automation
• Insurance claims processing
• Real-time agent assistance