eesel AI — AI Knowledge Management Tool

4.3 / 5 (from 11 reviews)

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What is eesel AI?

eesel AI is an AI-powered chatbot that learns company knowledge to answer questions across multiple platforms. It integrates with Slack, Teams, and help desks to provide instant answers, reducing customer wait times and freeing up support teams' time for complex issues.

What sets eesel AI apart?

eesel AI sets itself apart with its ability to learn and integrate company-specific knowledge across multiple platforms. This intelligent system proves particularly beneficial for support teams and customer service representatives, reducing response times and improving the accuracy of information provided. By bridging the gap between internal knowledge and customer inquiries, eesel AI transforms how companies manage and distribute information.

eesel AI Use Cases

AI-powered customer support
Instant team knowledge base
Streamlined security questionnaires
Automated Slack responses
Website chatbot integration

Who uses eesel AI?

Internal Communications Managers Technical Support Specialists Content Strategists IT Consultants IT Project Managers Office Managers Customer Service Representatives Help Desk Technicians Customer Success Managers Client Services Coordinators Human Resources Managers Technical Writers IT Specialists Administrative Assistants Operations Managers

Features and Benefits

AI-Powered Knowledge Base
Access an AI that understands your company's knowledge across various platforms, providing instant answers to questions.
Team Chat Integration
Automatically answer questions in Slack or Microsoft Teams, eliminating the need for manual document searches.
Help Center Assistance
Draft responses for your support team or handle Tier 1 tickets automatically, integrating with popular help desk platforms.
Multi-Platform Training
Train the AI on various sources including help centers, Google Docs, Confluence, Notion, and SharePoint with a single click setup.
Customizable Deployment
Share the AI via a link or embed it on your website, allowing for full control over branding and appearance.