What is Hamming?
Hamming is an AI voice agent testing platform that automates quality assurance through simulated phone calls. It runs thousands of concurrent test scenarios, manages prompt variations, and monitors real conversations to help engineering teams and AI developers improve their voice applications' accuracy.
What sets Hamming apart?
Hamming sets itself apart with its platform-wide approach to voice AI development, featuring built-in prompt management for B2B teams who need different conversational flows for each customer. This collaborative system helps engineering teams and domain experts work together to refine voice agents for high-stakes scenarios like medical appointment scheduling and drive-through order processing. The platform's unique emphasis on active monitoring with LLM judges helps teams catch and fix issues before they impact real customers.
Hamming Use Cases
- Voice agent testing
- Prompt optimization
- Customer simulation
- AI agent monitoring
- Performance evaluation
Who uses Hamming?
Features and Benefits
- Automated Voice TestingGenerate thousands of concurrent test calls to voice agents, allowing comprehensive testing in minutes instead of hours of manual work.
- Prompt Management SystemStore, manage, and version control prompts while maintaining synchronization with voice infrastructure providers.
- Active MonitoringTrack and score user interactions in production with LLM judges to identify areas needing attention.
- Prompt OptimizationAutomatically generate and test optimized prompts against datasets to reduce manual prompt engineering effort.
- Experiment TrackingMonitor performance across multiple test runs with detailed reporting on hypothesis, changes, and learnings.