

What is Spiky?
Spiky is an AI meeting intelligence platform that analyzes sales calls, customer meetings, and coaching sessions. It measures communication patterns, creates concise call summaries, and automatically updates your CRM with meeting data to help revenue teams understand customer needs and close more deals.
What sets Spiky apart?
Spiky sets itself apart with its video-focused analysis approach instead of relying solely on text analytics, giving sales teams deeper insights into non-verbal communication cues during client interactions. This visual analysis method proves valuable for sales managers and coaches who need to train teams on body language and facial expressions that impact deal outcomes. The platform's interaction scoring system throughout meetings gives sales professionals a clear framework to improve their conversation skills and build stronger client relationships.
Spiky Use Cases
- Real-time sales coaching
- Meeting analysis automation
- Sales playbook tracking
- Pipeline deal visibility
- CRM task automation
Who uses Spiky?
Features and Benefits
- Condenses lengthy calls into concise summaries while capturing key details, allowing teams to review and reference important information efficiently.
Meeting Transcripts and Summaries
- Provides instant insights during meetings to help execute sales playbooks and address objections effectively in the moment.
Real-Time Feedback
- Connects meeting data with CRM platforms to automatically update deal information and eliminate manual data entry.
CRM Auto Sync
- Identifies critical sections of conversations and emotional highlights to focus review on the most important parts of meetings.
Key Moments Analysis
- Delivers customized feedback based on communication patterns and meeting context to enhance skills and improve performance.
Personalized Coaching
Spiky Pros and Cons
Real-time coaching provides actionable feedback during sales calls without disrupting flow
Automated meeting summaries and action items eliminate manual note-taking
Detailed analytics dashboard helps managers track team performance metrics
Seamlessly integrates meeting insights directly into CRM systems
Quick and easy implementation with minimal training required
Transcription accuracy needs improvement for accented speech and international calls
Limited integration options with some popular CRM platforms
AI meeting summaries can be inconsistent in quality
Real-time coaching tips lack detailed context and reasoning
Video recordings get cut off for extremely long meetings
Pricing
Scribe
Transcription
Commenting
Reel sharing
Limited to 10 meetings per month
Team management
Playbook customization
Up to 20 meetings per month
Unlimited meetings
Access to all core features (excluding enterprise-specific features)
Custom pricing
5+ passive seats
Enhanced support options
Dedicated Slack channel