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ChatBotKit — AI Chat Bot

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What is ChatBotKit?

ChatBotKit is an AI chatbot platform that allows businesses to create conversational agents using their own data. It enables customer service teams to build bots that answer questions and automate tasks across websites, Slack, Discord, WhatsApp, and other messaging channels.

What sets ChatBotKit apart?

ChatBotKit sets itself apart by allowing e-commerce businesses to train AI agents using their product catalogs and customer interaction history. This feature helps online retailers provide personalized product recommendations and answer specific queries about inventory or shipping. The platform's multi-channel integration means a single bot can assist customers on a company's website, Slack workspace, and WhatsApp account, maintaining context across different touchpoints.

ChatBotKit Use Cases

  • Create AI chatbots
  • Enhance customer support
  • Automate Slack workflows
  • Build conversational interfaces

Who uses ChatBotKit?

Marketing Managers Social Media Managers Technical Support Specialists Content Strategists Web Developers IT Consultants Virtual Assistants eCommerce Managers User Experience Designers Content Creators Customer Service Representatives Help Desk Technicians Business Development Representatives Sales Representatives Customer Success Managers Client Services Coordinators Product Managers Community Managers Digital Marketers Software Developers

Features and Benefits

  • Feature icon AI Widget Integration
    Embed AI-powered chat interfaces on your website to enhance user engagement and streamline customer interactions.
  • Feature icon Multi-Platform Support
    Deploy conversational AI bots across various messaging platforms including Slack, Discord, WhatsApp, and Messenger.
  • Feature icon Custom Data Training
    Create chatbots with your own datasets to provide personalized and context-specific responses to users.
  • Feature icon Developer SDKs
    Access SDKs for building custom chatbot applications, allowing integration of ChatBotKit's AI capabilities into your development projects.
  • Feature icon Whitelabel Solutions
    Utilize ChatBotKit's technology to create and deploy chatbots under your own brand for a seamless customer experience.

ChatBotKit Pros and Cons

Pros
  • Circle checkmark icon Enables creation of AI chatbots with custom data
  • Circle checkmark icon Supports multiple platforms including websites and messaging apps
  • Circle checkmark icon Allows natural communication with users
  • Circle checkmark icon Offers flexibility in bot capabilities
Cons
  • Cross icon Limited user feedback available
  • Cross icon Lack of detailed feature information
  • Cross icon Potential learning curve for setup and customization
  • Cross icon Pricing details not readily accessible

Pricing

Free $0/mo
  • Circle check icon Unlimited Bots
  • Circle check icon Up to 50K Credit Tokens / Month
  • Circle check icon Up to 100 Conversations / Month
  • Circle check icon Up to 500 Messages / Month
  • Circle check icon Up to 1 Dataset
  • Circle check icon Up to 1 Skillset
  • Circle check icon Up to 1 Integration
  • Circle check icon Up to 3 Files
  • Circle check icon Up to 10 crawled pages
  • Circle check icon Conversation History
  • Circle check icon Light Use
  • Circle check icon Community Support
  • Circle check icon Provided AI models
Basic $25/mo
  • Circle check icon Unlimited Bots
  • Circle check icon Up to 1M Credit Tokens / Month
  • Circle check icon Up to 1K Conversations / Month
  • Circle check icon Up to 5K Messages / Month
  • Circle check icon Up to 10 Datasets
  • Circle check icon Up to 10 Skillsets
  • Circle check icon Up to 10 Integrations
  • Circle check icon Up to 10 Files
  • Circle check icon Up to 200 crawled pages
  • Circle check icon Conversation History
  • Circle check icon Moderate Use
  • Circle check icon Basic Support
  • Circle check icon Provided AI models
Pro $65/mo
  • Circle check icon Unlimited Bots
  • Circle check icon Up to 2M Credit Tokens / Month
  • Circle check icon Up to 10K Conversations / Month
  • Circle check icon Up to 50K Messages / Month
  • Circle check icon Up to 100 Datasets
  • Circle check icon Up to 100 Skillsets
  • Circle check icon Up to 100 Integrations
  • Circle check icon Up to 100 Files
  • Circle check icon Up to 1K crawled pages
  • Circle check icon Conversation History
  • Circle check icon Heavy Use
  • Circle check icon Priority Support
  • Circle check icon Bring your own AI models
  • Circle check icon Advanced Website Crawling
  • Circle check icon Disable ChatBotKit Widget Branding
  • Circle check icon End-user Privacy-enablement features
  • Circle check icon Early access to new features
Team $365/mo
  • Circle check icon Unlimited Bots
  • Circle check icon Up to 10M Credit Tokens / Month
  • Circle check icon Up to 50K Conversations / Month
  • Circle check icon Up to 250K Messages / Month
  • Circle check icon Up to 1K Datasets
  • Circle check icon Up to 1K Skillsets
  • Circle check icon Up to 1K Integrations
  • Circle check icon Up to 1K Files
  • Circle check icon Up to 1K crawled pages
  • Circle check icon Conversation History
  • Circle check icon Super Heavy Use
  • Circle check icon Premium Support
  • Circle check icon Bring your own AI models
  • Circle check icon Advanced Website Crawling
  • Circle check icon Use Custom Widget Branding
  • Circle check icon End-user Privacy-enablement features
  • Circle check icon Early access to new features
  • Circle check icon Team collaboration
  • Circle check icon Single sign-on (SSO)
  • Circle check icon Get faster, prioritized support
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