'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_707_1028'%20x1='3.55675'%20y1='9.71862'%20x2='12.6967'%20y2='23.6488'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20offset='0.0938117'%20stop-color='%2352EB07'/%3e%3cstop%20offset='0.347535'%20stop-color='%233EF040'/%3e%3cstop%20offset='0.768595'%20stop-color='%2300FFF7'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
What is ChatBotKit?
ChatBotKit is an AI chatbot platform that allows businesses to create conversational agents using their own data. It enables customer service teams to build bots that answer questions and automate tasks across websites, Slack, Discord, WhatsApp, and other messaging channels.
What sets ChatBotKit apart?
ChatBotKit sets itself apart by allowing e-commerce businesses to train AI agents using their product catalogs and customer interaction history. This feature helps online retailers provide personalized product recommendations and answer specific queries about inventory or shipping. The platform's multi-channel integration means a single bot can assist customers on a company's website, Slack workspace, and WhatsApp account, maintaining context across different touchpoints.
ChatBotKit Use Cases
- Create AI chatbots
- Enhance customer support
- Automate Slack workflows
- Build conversational interfaces
Who uses ChatBotKit?
Marketing Managers Social Media Managers Technical Support Specialists Content Strategists Web Developers IT Consultants Virtual Assistants eCommerce Managers User Experience Designers Content Creators Customer Service Representatives Help Desk Technicians Business Development Representatives Sales Representatives Customer Success Managers Client Services Coordinators Product Managers Community Managers Digital Marketers Software Developers
Features and Benefits
'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_1182_27871'%20x1='12.385'%20y1='12.5872'%20x2='48.2299'%20y2='32.1489'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20offset='0.0938117'%20stop-color='%2352EB07'/%3e%3cstop%20offset='0.347535'%20stop-color='%233EF040'/%3e%3cstop%20offset='0.768595'%20stop-color='%2300FFF7'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
Embed AI-powered chat interfaces on your website to enhance user engagement and streamline customer interactions. AI Widget Integration - Deploy conversational AI bots across various messaging platforms including Slack, Discord, WhatsApp, and Messenger. Multi-Platform Support
- Create chatbots with your own datasets to provide personalized and context-specific responses to users. Custom Data Training
- Access SDKs for building custom chatbot applications, allowing integration of ChatBotKit's AI capabilities into your development projects. Developer SDKs
- Utilize ChatBotKit's technology to create and deploy chatbots under your own brand for a seamless customer experience. Whitelabel Solutions
ChatBotKit Pros and Cons
Pros
'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M16.0466%206.18948C16.3178%206.46068%2016.3178%206.90038%2016.0466%207.17157L8.40771%2014.8105C8.13652%2015.0817%207.69682%2015.0817%207.42562%2014.8105L3.9534%2011.3382C3.6822%2011.067%203.6822%2010.6273%203.9534%2010.3561C4.2246%2010.085%204.66429%2010.085%204.93549%2010.3561L7.91667%2013.3373L15.0645%206.18948C15.3357%205.91828%2015.7754%205.91828%2016.0466%206.18948Z'%20fill='%23343634'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_1569_59'%20x1='0.289288'%20y1='-0.211567'%20x2='31.2845'%20y2='15.6364'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20offset='0.0938117'%20stop-color='%2352EB07'/%3e%3cstop%20offset='0.347535'%20stop-color='%233EF040'/%3e%3cstop%20offset='0.768595'%20stop-color='%2300FFF7'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e)
Enables creation of AI chatbots with custom data - Supports multiple platforms including websites and messaging apps
- Allows natural communication with users
- Offers flexibility in bot capabilities
Cons
Limited user feedback available - Lack of detailed feature information
- Potential learning curve for setup and customization
- Pricing details not readily accessible
Pricing
Free $0/mo
- Unlimited Bots
- Up to 50K Credit Tokens / Month
- Up to 100 Conversations / Month
- Up to 500 Messages / Month
- Up to 1 Dataset
- Up to 1 Skillset
- Up to 1 Integration
- Up to 3 Files
- Up to 10 crawled pages
- Conversation History
- Light Use
- Community Support
- Provided AI models
Basic $25/mo
- Unlimited Bots
- Up to 1M Credit Tokens / Month
- Up to 1K Conversations / Month
- Up to 5K Messages / Month
- Up to 10 Datasets
- Up to 10 Skillsets
- Up to 10 Integrations
- Up to 10 Files
- Up to 200 crawled pages
- Conversation History
- Moderate Use
- Basic Support
- Provided AI models
Pro $65/mo
- Unlimited Bots
- Up to 2M Credit Tokens / Month
- Up to 10K Conversations / Month
- Up to 50K Messages / Month
- Up to 100 Datasets
- Up to 100 Skillsets
- Up to 100 Integrations
- Up to 100 Files
- Up to 1K crawled pages
- Conversation History
- Heavy Use
- Priority Support
- Bring your own AI models
- Advanced Website Crawling
- Disable ChatBotKit Widget Branding
- End-user Privacy-enablement features
- Early access to new features
Team $365/mo
- Unlimited Bots
- Up to 10M Credit Tokens / Month
- Up to 50K Conversations / Month
- Up to 250K Messages / Month
- Up to 1K Datasets
- Up to 1K Skillsets
- Up to 1K Integrations
- Up to 1K Files
- Up to 1K crawled pages
- Conversation History
- Super Heavy Use
- Premium Support
- Bring your own AI models
- Advanced Website Crawling
- Use Custom Widget Branding
- End-user Privacy-enablement features
- Early access to new features
- Team collaboration
- Single sign-on (SSO)
- Get faster, prioritized support
Promote ChatBotKit 
ChatBotKit Alternatives
CustomGPT '%3e%3cpath%20d='M4.60555%2017.8438L6.02951%2011.7057L1.26367%207.57379L7.55263%207.03317L10.0005%201.24316L12.4485%207.03317L18.7374%207.57379L13.9716%2011.7057L15.3955%2017.8438L10.0005%2014.5852L4.60555%2017.8438Z'%20fill='%23FFD600'/%3e%3c/g%3e%3c/svg%3e)
2.8 / 5
(from 45
reviews)
2.8 / 5
(from 45
reviews) 
TypingMind 4.8 / 5
(from 95
reviews)
4.8 / 5
(from 95
reviews) Explore endless possibilities in every conversation
Create AI chatbots trained on your content
Chatbase 3.6 / 5
(from 164
reviews)
3.6 / 5
(from 164
reviews) 
AI Chatting 3.0 / 5
(from 2
reviews)
3.0 / 5
(from 2
reviews) 
Instant Answers 5.0 / 5
(from 1
reviews)
5.0 / 5
(from 1
reviews) Revolutionize your customer engagement strategy
