Chatbot — AI Chat Bot

5.0 / 5 (from 4 reviews)

Rated #30 in AI Chat Bots

Check Chatbot at:

Chatbot screenshot #1

Chatbot screenshot #2

What is Chatbot?

Chatbot uses AI to generate responses to common customer inquiries, allowing customer service teams to focus on more complex issues. The tool provides round-the-clock support by answering questions, scheduling appointments, and directing customers to relevant resources.

What sets Chatbot apart?

Chatbot goes beyond answering basic questions by handling complex customer inquiries like troubleshooting technical issues or providing detailed product comparisons. This frees up human support agents to focus on more strategic work that requires emotional intelligence and creative problem-solving. The tool's quick response times and 24/7 availability lead to higher customer satisfaction rates for businesses.

Chatbot Use Cases

Customer service automation
Lead generation
Product recommendations
24/7 customer support

Who uses Chatbot?

Travel Agents Marketing Managers Social Media Managers Technical Support Specialists Virtual Assistants eCommerce Managers Customer Service Representatives Help Desk Technicians Recruiters Client Relations Specialists Sales Representatives Customer Success Managers Human Resources Managers Real Estate Agents Digital Marketing Specialists Project Managers Community Managers

Features and Benefits

AI-Generated Responses
ChatBot uses artificial intelligence to provide quick and accurate answers to customer questions based on your website content and knowledge base.
No-Code Setup
Create and customize chatbots without programming knowledge using an intuitive drag-and-drop interface.
24/7 Automated Support
ChatBot offers round-the-clock customer support by automatically responding to inquiries at any time.
Multi-Channel Integration
Deploy chatbots across various platforms including websites, Facebook Messenger, and Slack to engage customers on their preferred channels.
Analytics and Reporting
Access detailed reports on chatbot performance, customer interactions, and conversation analytics to optimize your customer service.

Chatbot Pros and Cons

Pros

Highly customizable to fit specific requirements
Intuitive and simple to use
Quick setup with automatic site scanning
Recently added AI features improve efficiency

Cons

Limited user feedback available online
May require adjustments after initial setup
Potential learning curve for advanced features
Pricing information not readily available

Pricing

Free Trial

Starter $52/mo

1 active chatbot
1,000 valid chats/mo
Unlimited number of stories
7-day training history
All integrations
Basic reporting
Data security

Team $142/mo

5 active chatbots
5,000 valid chats/mo
Unlimited number of stories
Unlimited training history
All integrations
Advanced reporting
Data security
Team collaboration
Button actions
Version history

Business $424/mo

Unlimited active chatbots
25,000 valid chats/mo
Unlimited number of stories
Unlimited training history
All integrations
Advanced reporting
Data security
Team collaboration
Button actions
Version history

Enterprise Price not available

Fixed-price contract with annual billing
Unlimited active chatbots
Custom chat package
Unlimited number of stories
Unlimited training history
All integrations
Advanced reporting
Data security
Team collaboration
Button actions
Version history
Personal onboarding
Premium customer support
Security assistance
Chatbot building services
Chatbot maintenance
Custom integrations
Dedicated account manager

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