

What is The Butterfly Wellness?
Butterfly Wellness is the UK's Premier Mental Health Brand for Chronic Skin Conditions, on a mission to empower individuals and healthcare professionals with science-backed solutions that harmonize mind-skin health. Butterfly Wellness developed SHAMMAH, a psychodermatology chatbot that is able to provide psychotherapeutic support for people living with eczema, psoriasis, rosacea, vitiligo, acne, visible differences and Alopecia.
What sets The Butterfly Wellness apart?
SHAMMAH sets itself apart with its adaptive learning system that adjusts wellness recommendations based on user input. This conversational AI is particularly useful for individuals managing chronic conditions who need ongoing adjustments to their mental health and skin health routines.
The Butterfly Wellness Use Cases
- Psychotherapy
- Skincare planning
- Lifestyle planning
Who uses The Butterfly Wellness?
Features and Benefits
- Shammah asks targeted questions to understand your skin and mental health concerns, providing tailored advice based on your responses.
Personalized Support
- The chatbot offers solutions that are backed by medical evidence, ensuring you receive reliable and effective advice.
Evidence-Based Recommendations
- It integrates mental wellness strategies with skincare routines, recognizing the connection between emotional well-being and skin health.
Holistic Approach
- The chatbot encourages users to engage with psychoeducation resources, helping you learn more about your skin conditions and how to manage them.
Continuous Learning
The Butterfly Wellness Pros and Cons
Pros
Anonymous feedback system encourages honest employee communication
Responsive customer support team provides quick solutions
Provides valuable data-driven insights about team sentiment
Easy to track progress and measure improvements over time
Helps identify structural and cultural team challenges proactively
Cons
Integration with Slack and other systems can be unreliable
User interface has scrolling and lag issues
Appointment scheduling and rescheduling process is problematic
Missing key features like ability to resend surveys
Reporting structure setup requires significant manual effort