What is Runbear?
Runbear is an AI assistant tool that lets business teams build and launch custom chatbots in Slack, Teams, and HubSpot without writing code. Marketing teams, customer service agents, and educators can set up AI assistants that answer product questions, manage support tickets, and give instant responses to common inquiries within their existing communication channels.
What sets Runbear apart?
Runbear distinguishes itself through automatic knowledge base synchronization, allowing business teams to connect and update content from Notion, Google Drive, and Confluence in minutes. This hands-on approach to content management gives sales teams and client service representatives immediate access to updated documentation while chatting with customers. Runbear's unique pricing model charges for AI usage rather than team size, making it ideal for growing organizations that want to scale their AI support.
Runbear Use Cases
- Custom AI assistants in Slack
- Automated customer support
- Knowledge base chatbots
- Team productivity automation
Who uses Runbear?
Features and Benefits
- No-Code AI CreationCreate custom AI assistants with OpenAI, Claude, or Gemini models without writing any code.
- Platform IntegrationConnect AI assistants to communication tools including Slack, Teams, HubSpot, Discord, and Zendesk.
- Knowledge Base ConnectionLink content management systems like Notion, Google Drive, and Confluence to provide AI assistants with up-to-date information.
- Team CollaborationShare AI assistants across your entire team through existing communication channels and workflows.
- Automatic UpdatesKeep AI knowledge bases current with automatic content synchronization from connected systems.
Runbear Pros and Cons
- Easy integration with popular communication platforms like Slack and Teams
- Highly customizable chatbot capabilities
- Seamless connection with OpenAI Assistants
- Simple setup process without technical complexity
- Limited third-party integrations beyond major platforms
- Requires existing OpenAI account for full functionality
- Pricing structure not transparent
- Basic feature set compared to competitors
Pricing
- Up to 1 connection
- Up to 10 messages
- Channel integrations (Slack, Discord, MS Teams, etc)
- CRM integrations (HubSpot, Zendesk)
- LLM app integrations (OpenAI Assistants, GPTs, Anthropic Claude, Python SDK)
- Customizable AI user experiences
- Up to 20 connections
- Up to 100 monthly active users
- Up to 5,000 messages per month
- Custom AI with your brand
- Implementation support
- Extended business hours support
- Unlimited connections
- Unlimited monthly active users
- Unlimited messages
- High-priority feature requests
- 24/7 support via a dedicated Slack channel
- SOC 2 Type 2 Compliance audit report
- Custom security requirements support