Moveworks — AI Productivity Tool

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What is Moveworks?

Moveworks is an AI-powered support platform that resolves IT issues and automates routine tasks. It handles password resets, software provisioning, and knowledge base searches in multiple languages, allowing IT teams to focus on strategic projects.

What sets Moveworks apart?

Moveworks stands out with its AI-driven approach to employee communications, extending beyond IT to support HR, finance, and facilities departments. This cross-functional capability allows companies to address a wider range of employee needs, from benefits inquiries to expense report assistance. By providing quick, accurate responses across various business functions, Moveworks helps organizations boost employee productivity and satisfaction.

Moveworks Use Cases

Employee self-service support
AI-powered IT automation
Knowledge management
Streamlined onboarding
Enterprise search

Who uses Moveworks?

Technical Support Specialists Dev Ops Engineers IT Consultants IT Project Managers Business Analysts Systems Analysts Help Desk Technicians Customer Success Managers IT Specialists Customer Support Specialists Operations Managers

Features and Benefits

AI-powered Copilot
Integrates with enterprise systems to provide a single interface for employee support, information search, and task automation.
Enterprise Search
Finds information across file types and systems, delivering answers through a conversational interface.
Service Management
Automates ticket resolution and routing to streamline IT support processes.
Provision Management
Automates software provisioning and license management to improve efficiency and reduce costs.
Knowledge Studio
Generates knowledge articles from support tickets and existing data to enhance self-service capabilities.