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Helicone — LLM Observability Tool

Review star icon 5.0 (from 9 reviews)
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What is Helicone?

Helicone is an LLM observability platform that gives developers visibility into their AI applications. It offers prompt management tools, allowing teams to track changes and run experiments, while providing detailed analytics on request latency, cost, and performance to identify areas for improvement.

What sets Helicone apart?

Helicone distinguishes itself by offering developers a window into their AI application's inner workings. The platform's combination of prompt versioning and performance metrics allows engineering teams to fine-tune their LLM integrations. By providing insights into token usage and response times, Helicone helps AI developers create more reliable and cost-effective applications.

Helicone Use Cases

  • Monitor LLM requests
  • Debug AI performance
  • Manage prompts
  • Track AI costs

Who uses Helicone?

Features and Benefits

  • Feature icon Request Analytics
    Monitor and analyze your LLM requests with detailed metrics on latency, cost, and performance.
  • Feature icon Prompt Management
    Organize, version, and optimize your prompts to improve the quality of AI-generated outputs.
  • Feature icon Caching
    Reduce costs and improve response times by caching frequently used LLM requests.
  • Feature icon User Tracking
    Gain insights into individual user behavior and usage patterns across your AI applications.
  • Feature icon Integration Flexibility
    Easily integrate Helicone with various LLM providers and frameworks using simple API calls or headers.

Helicone Pros and Cons

Pros
  • Circle checkmark icon Highly responsive and developer-driven team
  • Circle checkmark icon Quick and easy integration process
  • Circle checkmark icon Consistently rolls out new features
  • Circle checkmark icon Provides effective token usage insights
  • Circle checkmark icon Offers a user-friendly interface
Cons
  • Cross icon Limited long-term user feedback available
  • Cross icon May have a learning curve for new users
  • Cross icon Potential scalability concerns for larger projects
  • Cross icon Possible limitations in customization options

Pricing

Free $0/mo
  • Circle check icon 10k free requests per month
  • Circle check icon Access to Requests & Dashboard
  • Circle check icon Trace and monitor app's performance
  • Circle check icon 1 month log retention
  • Circle check icon 60 API calls/min
Pro $20/mo
  • Circle check icon Everything in Free plan
  • Circle check icon 100k requests/mo
  • Circle check icon Every feature needed (Sessions, Datasets, Caching, Evals, etc.)
  • Circle check icon Usage-based pricing after free limit
  • Circle check icon Standard support via email, Discord or Slack
  • Circle check icon 3 months log retention
  • Circle check icon 1k API calls/min
Enterprise Price not available
  • Circle check icon Everything in Pro plan
  • Circle check icon SOC-2 Compliance
  • Circle check icon SSO (Single Sign-On)
  • Circle check icon Dedicated SLAs
  • Circle check icon Unlimited requests
  • Circle check icon Forever log retention
  • Circle check icon Bulk discounted rate for requests
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