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What is Discuss.io?
Discuss.io is a qualitative research platform that connects market researchers with consumers worldwide through live webcam interviews and asynchronous surveys. The platform offers AI-powered analysis tools that help consumer insights professionals quickly extract themes and quotes from interviews, enabling them to make data-driven decisions faster.
What sets Discuss.io apart?
Discuss.io sets itself apart by giving product managers direct access to consumers in over 100 countries, enabling truly global insights. Its user-friendly interface allows even non-technical team members to set up and run qualitative studies without extensive training. By bridging geographical barriers and simplifying the research process, Discuss.io helps companies develop products that resonate with diverse markets.
Discuss.io Use Cases
- Live virtual focus groups
- Mobile UX research
- Asynchronous video feedback
- AI-powered insights analysis
Who uses Discuss.io?
Features and Benefits
- Connect with your target audience through live webcam focus groups and in-depth interviews for real-time insights.
Video First Qualitative Research
- Leverage generative AI tools to quickly analyze customer feedback, identify key themes, and extract insights from interviews conducted in multiple languages.
AI-Powered Analysis
- Access a centralized platform for managing all aspects of qualitative research, from live interviews to asynchronous activities and previously recorded research.
Global Research Hub
- Gather insights through mobile-based research methods, allowing participants to share thoughts and behaviors directly from their smartphones.
Mobile Qualitative Research
- Choose from a range of research services, including recruitment, moderation, and analysis, to support your qualitative research needs.
Customizable Research Services
Discuss.io Pros and Cons
Intuitive and user-friendly interface for all participants
Robust features for online qualitative research
Excellent technical support and customer service
Seamless integration of NDA and tech check processes
Efficient video clip creation and sharing capabilities
AI-powered transcription and summary tools
Flexible project setup and participant management
Learning curve due to numerous features
Occasional connectivity issues during sessions
Expensive pricing for subscriptions and ad hoc projects
Limited customization options for some features
Overwhelming number of staff members to interact with
Time zone management in calendar system needs improvement
Homework and pre-work capabilities could be more advanced
Pricing
Unlimited research user access
Discuss People Experience platform
Key services
Genie, Generative AI Assistant
Live Support
Project Management
Recruitment (for Consumer Reach Only)