Discuss.io icon

Discuss.io — AI Research Assistant

Review star icon 4.7 / 5 (from 185 reviews)
Check Discuss.io at:
Twitter / X icon LinkedIn icon
Discuss.io screenshot #1
Discuss.io screenshot #2

What is Discuss.io?

Discuss.io is a qualitative research platform that connects market researchers with consumers worldwide through live webcam interviews and asynchronous surveys. The platform offers AI-powered analysis tools that help consumer insights professionals quickly extract themes and quotes from interviews, enabling them to make data-driven decisions faster.

What sets Discuss.io apart?

Discuss.io sets itself apart by giving product managers direct access to consumers in over 100 countries, enabling truly global insights. Its user-friendly interface allows even non-technical team members to set up and run qualitative studies without extensive training. By bridging geographical barriers and simplifying the research process, Discuss.io helps companies develop products that resonate with diverse markets.

Discuss.io Use Cases

  • Live virtual focus groups
  • Mobile UX research
  • Asynchronous video feedback
  • AI-powered insights analysis

Who uses Discuss.io?

Features and Benefits

  • Feature icon Video First Qualitative Research
    Connect with your target audience through live webcam focus groups and in-depth interviews for real-time insights.
  • Feature icon AI-Powered Analysis
    Leverage generative AI tools to quickly analyze customer feedback, identify key themes, and extract insights from interviews conducted in multiple languages.
  • Feature icon Global Research Hub
    Access a centralized platform for managing all aspects of qualitative research, from live interviews to asynchronous activities and previously recorded research.
  • Feature icon Mobile Qualitative Research
    Gather insights through mobile-based research methods, allowing participants to share thoughts and behaviors directly from their smartphones.
  • Feature icon Customizable Research Services
    Choose from a range of research services, including recruitment, moderation, and analysis, to support your qualitative research needs.

Discuss.io Pros and Cons

Pros
  • Circle checkmark icon Intuitive and user-friendly interface for all participants
  • Circle checkmark icon Robust features for online qualitative research
  • Circle checkmark icon Excellent technical support and customer service
  • Circle checkmark icon Seamless integration of NDA and tech check processes
  • Circle checkmark icon Efficient video clip creation and sharing capabilities
  • Circle checkmark icon AI-powered transcription and summary tools
  • Circle checkmark icon Flexible project setup and participant management
Cons
  • Cross icon Learning curve due to numerous features
  • Cross icon Occasional connectivity issues during sessions
  • Cross icon Expensive pricing for subscriptions and ad hoc projects
  • Cross icon Limited customization options for some features
  • Cross icon Overwhelming number of staff members to interact with
  • Cross icon Time zone management in calendar system needs improvement
  • Cross icon Homework and pre-work capabilities could be more advanced

Pricing

Customizable Plan Price not available
  • Circle check icon Unlimited research user access
  • Circle check icon Discuss People Experience platform
  • Circle check icon Key services
  • Circle check icon Genie, Generative AI Assistant
  • Circle check icon Live Support
  • Circle check icon Project Management
  • Circle check icon Recruitment (for Consumer Reach Only)
Promote Discuss.io
Discuss.io featured tool badge (light)
LinkedIn icon Twitter / X icon Reddit icon Facebook icon

Discuss.io Alternatives