Discuss.io — AI Research Assistant
What is Discuss.io?
Discuss.io is a qualitative research platform that connects market researchers with consumers worldwide through live webcam interviews and asynchronous surveys. The platform offers AI-powered analysis tools that help consumer insights professionals quickly extract themes and quotes from interviews, enabling them to make data-driven decisions faster.
What sets Discuss.io apart?
Discuss.io sets itself apart by giving product managers direct access to consumers in over 100 countries, enabling truly global insights. Its user-friendly interface allows even non-technical team members to set up and run qualitative studies without extensive training. By bridging geographical barriers and simplifying the research process, Discuss.io helps companies develop products that resonate with diverse markets.
Discuss.io Use Cases
- Live virtual focus groups
- Mobile UX research
- Asynchronous video feedback
- AI-powered insights analysis
Who uses Discuss.io?
Features and Benefits
- Video First Qualitative ResearchConnect with your target audience through live webcam focus groups and in-depth interviews for real-time insights.
- AI-Powered AnalysisLeverage generative AI tools to quickly analyze customer feedback, identify key themes, and extract insights from interviews conducted in multiple languages.
- Global Research HubAccess a centralized platform for managing all aspects of qualitative research, from live interviews to asynchronous activities and previously recorded research.
- Mobile Qualitative ResearchGather insights through mobile-based research methods, allowing participants to share thoughts and behaviors directly from their smartphones.
- Customizable Research ServicesChoose from a range of research services, including recruitment, moderation, and analysis, to support your qualitative research needs.
Discuss.io Pros and Cons
- Intuitive and user-friendly interface for all participants
- Robust features for online qualitative research
- Excellent technical support and customer service
- Seamless integration of NDA and tech check processes
- Efficient video clip creation and sharing capabilities
- AI-powered transcription and summary tools
- Flexible project setup and participant management
- Learning curve due to numerous features
- Occasional connectivity issues during sessions
- Expensive pricing for subscriptions and ad hoc projects
- Limited customization options for some features
- Overwhelming number of staff members to interact with
- Time zone management in calendar system needs improvement
- Homework and pre-work capabilities could be more advanced
Pricing
- Unlimited research user access
- Discuss People Experience platform
- Key services
- Genie, Generative AI Assistant
- Live Support
- Project Management
- Recruitment (for Consumer Reach Only)