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Chatbase — AI Chat Bot

Review star icon 3.6 (from 164 reviews)
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What is Chatbase?

Chatbase allows businesses to build AI chatbots trained on their website content and knowledge base to answer customer questions. These chatbots can communicate in over 80 languages, helping companies provide 24/7 customer support and engage website visitors without human intervention.

What sets Chatbase apart?

Chatbase stands out with its ability to adopt a brand's unique voice, allowing businesses to maintain consistency across all customer interactions. The platform integrates smoothly with Facebook Messenger and WhatsApp, expanding its reach beyond websites. Sales teams benefit from Chatbase's lead capture tools, which qualify prospects and move them through the sales funnel.

Chatbase Use Cases

  • Custom chatbots for websites
  • AI-powered customer support
  • Lead generation chatbots
  • Data-driven chatbot analytics

Who uses Chatbase?

Marketing Managers Demand Generation Leads Sales Development Representatives (SDRs) Web Designers Market Researchers Content Strategists Web Developers Customer Service Representatives

Features and Benefits

  • Feature icon Custom AI Chatbot Creation
    Create AI-powered chatbots trained on your specific data sources, including documents and website content.
  • Feature icon Website Integration
    Embed the customized chatbot directly onto your website to engage with visitors and provide instant assistance.
  • Feature icon Multi-Language Support
    Communicate with customers in their preferred language, supporting over 80 languages for broader accessibility.
  • Feature icon Analytics and Insights
    Access detailed analytics to understand customer interactions and improve chatbot performance over time.
  • Feature icon Integration Capabilities
    Connect your chatbot with popular tools and platforms to enhance functionality and streamline workflows.

Chatbase Pros and Cons

Pros
  • Circle checkmark icon Easy to set up and implement on websites
  • Circle checkmark icon Quickly generates AI chatbots trained on custom data
  • Circle checkmark icon Allows integration of various data sources like PDFs and websites
  • Circle checkmark icon Provides analytics and conversation logs
Cons
  • Cross icon Limited customization options for chatbot appearance
  • Cross icon Training process can be slow or get stuck for some users
  • Cross icon Lacks multi-language support
  • Cross icon Customer support responsiveness issues reported

Pricing

Free $0/mo
  • Circle check icon 20 message credits/month
  • Circle check icon 1 chatbot
  • Circle check icon 400,000 characters/chatbot
  • Circle check icon 1 team member
  • Circle check icon Limit to 10 links to train on
  • Circle check icon Embed on unlimited websites
  • Circle check icon Capture leads
  • Circle check icon View chat history
  • Circle check icon GPT-4o (most advanced and efficient model)
Hobby $19/mo
  • Circle check icon 2,000 message credits/month
  • Circle check icon 2 chatbots
  • Circle check icon 11,000,000 characters/chatbot
  • Circle check icon Unlimited links to train on
  • Circle check icon API access
  • Circle check icon Integrations
Standard $99/mo
  • Circle check icon 10,000 message credits/month
  • Circle check icon 5 chatbots
  • Circle check icon 3 team members
  • Circle check icon Option to choose GPT-4 and GPT-4-Turbo
Unlimited $399/mo
  • Circle check icon 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key)
  • Circle check icon 10 chatbots
  • Circle check icon 5 team members
  • Circle check icon Remove 'Powered by Chatbase'
  • Circle check icon Use your own custom domains
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