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What is Chatbase?
Chatbase allows businesses to build AI chatbots trained on their website content and knowledge base to answer customer questions. These chatbots can communicate in over 80 languages, helping companies provide 24/7 customer support and engage website visitors without human intervention.
What sets Chatbase apart?
Chatbase stands out with its ability to adopt a brand's unique voice, allowing businesses to maintain consistency across all customer interactions. The platform integrates smoothly with Facebook Messenger and WhatsApp, expanding its reach beyond websites. Sales teams benefit from Chatbase's lead capture tools, which qualify prospects and move them through the sales funnel.
Chatbase Use Cases
- Custom chatbots for websites
- AI-powered customer support
- Lead generation chatbots
- Data-driven chatbot analytics
Who uses Chatbase?
Features and Benefits
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Create AI-powered chatbots trained on your specific data sources, including documents and website content. Custom AI Chatbot Creation - Embed the customized chatbot directly onto your website to engage with visitors and provide instant assistance. Website Integration
- Communicate with customers in their preferred language, supporting over 80 languages for broader accessibility. Multi-Language Support
- Access detailed analytics to understand customer interactions and improve chatbot performance over time. Analytics and Insights
- Connect your chatbot with popular tools and platforms to enhance functionality and streamline workflows. Integration Capabilities
Chatbase Pros and Cons
Pros
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Easy to set up and implement on websites - Quickly generates AI chatbots trained on custom data
- Allows integration of various data sources like PDFs and websites
- Provides analytics and conversation logs
Cons
Limited customization options for chatbot appearance - Training process can be slow or get stuck for some users
- Lacks multi-language support
- Customer support responsiveness issues reported
Pricing
Free $0/mo
- 20 message credits/month
- 1 chatbot
- 400,000 characters/chatbot
- 1 team member
- Limit to 10 links to train on
- Embed on unlimited websites
- Capture leads
- View chat history
- GPT-4o (most advanced and efficient model)
Hobby $19/mo
- 2,000 message credits/month
- 2 chatbots
- 11,000,000 characters/chatbot
- Unlimited links to train on
- API access
- Integrations
Standard $99/mo
- 10,000 message credits/month
- 5 chatbots
- 3 team members
- Option to choose GPT-4 and GPT-4-Turbo
Unlimited $399/mo
- 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key)
- 10 chatbots
- 5 team members
- Remove 'Powered by Chatbase'
- Use your own custom domains
Promote Chatbase 
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