Thoughtful icon

Thoughtful — AI Finance Tool

Review star icon 5.0 / 5 (from 2 reviews)
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What is Thoughtful?

Thoughtful is an AI operating system for healthcare revenue cycle management teams that automates eligibility checks, claims processing, and payment posting. It helps healthcare providers reduce claim denials, maximize reimbursements, and improve financial record-keeping accuracy.

What sets Thoughtful apart?

Thoughtful differentiates itself with AI agents that handle complex RCM tasks, freeing healthcare staff to focus on patient care. The system's ability to reduce claim denials by up to 75% helps providers collect payments faster than traditional methods. By automating time-consuming processes, Thoughtful allows RCM teams to manage more practices without increasing headcount.

Thoughtful Use Cases

  • Automate eligibility verification
  • Streamline claims processing
  • Optimize payment posting
  • Enhance revenue cycle management

Who uses Thoughtful?

Features and Benefits

  • Feature icon AI-Powered Eligibility Verification
    Automated eligibility checks reduce denials and ensure up-to-date patient coverage information.
  • Feature icon Automated Claims Processing
    AI agents handle claim submission, scrubbing, and management to improve clean claim rates and reduce processing time.
  • Feature icon Automated Payment Posting
    Streamlined payment posting across EDI, manual, and lockbox transactions for accurate financial record-keeping.
  • Feature icon Revenue Cycle Intelligence
    Data-driven insights across operations for strategic decision-making and performance optimization.
  • Feature icon Multi-System Integration
    AI agents operate across various healthcare applications to streamline workflows and reduce manual data entry.

Thoughtful Pros and Cons

Pros
  • Circle checkmark icon Saves time and effort in day-to-day tasks
  • Circle checkmark icon Efficient software for automating repetitive processes
  • Circle checkmark icon Excellent customer service with responsive support team
  • Circle checkmark icon Customized digital worker solution requiring no in-house team
Cons
  • Cross icon Frequent breakdowns requiring constant evaluation and management
  • Cross icon Setup process can be difficult to establish accurate workflows
  • Cross icon Changes to automation not implemented quickly enough
  • Cross icon Tiring to look for errors with every run

Pricing

Pilot Price not available
  • Circle check icon 2-5 Included AI Credits
  • Circle check icon 2 Expert Team Size
  • Circle check icon Supports Healthcare Cloud Applications
  • Circle check icon Eligibility Verification AI (EVA)
  • Circle check icon Patient Intake and Prior Authorization (PAULA)
  • Circle check icon Claims Processing, Scrubbing, and Denials Mgmt AI (CAM)
  • Circle check icon Collections and Payment Posting AI (PHIL)
  • Circle check icon 10 Seats for Empower, Revenue Intelligence Platform
  • Circle check icon 6 Custom Dashboards
  • Circle check icon Implementation Team for 6 months
  • Circle check icon 24/7 Proactive Performance Monitoring
  • Circle check icon Industry-leading Guaranteed Service Uptime of 99.5% (SLA)
  • Circle check icon Average Response Time to Support Inquiries and Bug Fixes <24 hours
  • Circle check icon 2 Executive Business Reviews and ROI Analysis
  • Circle check icon Refund Guarantee
Pro Price not available
  • Circle check icon 10 Included AI Credits
  • Circle check icon 5 Expert Team Size
  • Circle check icon Supports Healthcare Cloud Applications
  • Circle check icon Supports Healthcare On-Prem Applications
  • Circle check icon Eligibility Verification AI (EVA)
  • Circle check icon Patient Intake and Prior Authorization (PAULA)
  • Circle check icon Claims Processing, Scrubbing, and Denials Mgmt AI (CAM)
  • Circle check icon Collections and Payment Posting AI (PHIL)
  • Circle check icon 20 Seats for Empower, Revenue Intelligence Platform
  • Circle check icon 12 Custom Dashboards
  • Circle check icon Dedicated Customer Engineer
  • Circle check icon Implementation Team for 9 months
  • Circle check icon 24/7 Proactive Performance Monitoring
  • Circle check icon Industry-leading Guaranteed Service Uptime of 99.5% (SLA)
  • Circle check icon Average Response Time to Support Inquiries and Bug Fixes <12 hours
  • Circle check icon 4 Executive Business Reviews and ROI Analysis
  • Circle check icon Refund Guarantee
  • Circle check icon Implementation Guarantee
Premium Price not available
  • Circle check icon 20 Included AI Credits
  • Circle check icon 8 Expert Team Size
  • Circle check icon Supports Healthcare Cloud Applications
  • Circle check icon Supports Healthcare On-Prem Applications
  • Circle check icon Eligibility Verification AI (EVA)
  • Circle check icon Patient Intake and Prior Authorization (PAULA)
  • Circle check icon Claims Processing, Scrubbing, and Denials Mgmt AI (CAM)
  • Circle check icon Collections and Payment Posting AI (PHIL)
  • Circle check icon Finance and Accounting Department AI Agents
  • Circle check icon Human Resources Department AI Agents
  • Circle check icon IT Department AI Agents
  • Circle check icon 50 Seats for Empower, Revenue Intelligence Platform
  • Circle check icon 25 Custom Dashboards
  • Circle check icon Dedicated Customer Engineer
  • Circle check icon Implementation Team for 12 months
  • Circle check icon 24/7 Proactive Performance Monitoring
  • Circle check icon Industry-leading Guaranteed Service Uptime of 99.5% (SLA)
  • Circle check icon Average Response Time to Support Inquiries and Bug Fixes <12 hours
  • Circle check icon 6 Executive Business Reviews and ROI Analysis
  • Circle check icon Refund Guarantee
  • Circle check icon Implementation Guarantee
  • Circle check icon ROI Guarantee
Enterprise Price not available
  • Circle check icon 40 Included AI Credits
  • Circle check icon 12 Expert Team Size
  • Circle check icon Supports Healthcare Cloud Applications
  • Circle check icon Supports Healthcare On-Prem Applications
  • Circle check icon Eligibility Verification AI (EVA)
  • Circle check icon Patient Intake and Prior Authorization (PAULA)
  • Circle check icon Claims Processing, Scrubbing, and Denials Mgmt AI (CAM)
  • Circle check icon Collections and Payment Posting AI (PHIL)
  • Circle check icon Finance and Accounting Department AI Agents
  • Circle check icon Human Resources Department AI Agents
  • Circle check icon IT Department AI Agents
  • Circle check icon Cloud Migration Services
  • Circle check icon 100 Seats for Empower, Revenue Intelligence Platform
  • Circle check icon 50 Custom Dashboards
  • Circle check icon Dedicated Team
  • Circle check icon Implementation Team for 18 months
  • Circle check icon 24/7 Proactive Performance Monitoring
  • Circle check icon Industry-leading Guaranteed Service Uptime of 99.5% (SLA)
  • Circle check icon Average Response Time to Support Inquiries and Bug Fixes <6 hours
  • Circle check icon 8 Executive Business Reviews and ROI Analysis
  • Circle check icon Refund Guarantee
  • Circle check icon Implementation Guarantee
  • Circle check icon ROI Guarantee
  • Circle check icon On-site Support Available As Needed
  • Circle check icon VIP Executive-Level Strategy Meetings
  • Circle check icon Customer Executive Advisory Board (Invite Only)
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