Solidroad — AI Hiring Tool

What is Solidroad?

Solidroad is an AI-driven coaching platform for customer-facing teams that simulates realistic conversations, provides instant performance feedback, and creates personalized training paths. This training simulator helps sales reps, support agents, and call center staff practice scenarios in a risk-free environment before engaging with real customers, cutting onboarding time in half and improving customer satisfaction scores.

What sets Solidroad apart?

Solidroad sets itself apart with multi-channel training across voice, email, and chat, allowing teams to master every communication method their customers use. This flexible approach makes training particularly valuable for global teams working across different time zones, as practice sessions can be completed on-demand without scheduling constraints. The platform's AI scoring against custom scorecards gives managers clear visibility into specific skill gaps while keeping training aligned with company standards and goals.

Solidroad Use Cases

• AI conversation practice
• Automated performance scoring
• Personalized sales coaching
• Remote team training
• Customer service roleplay