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Sapling — AI Business Tool

Review star icon 4.2 / 5 (from 14 reviews)
Ranking star icon Rated #25 in AI Business Tools
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What is Sapling?

Sapling is an AI writing assistant for customer-facing teams. It integrates with CRMs and messaging platforms, providing real-time suggestions to help sales, support, and success teams compose personalized responses faster.

What sets Sapling apart?

Sapling goes beyond basic suggestions by providing conversational insights that coach sales managers on team performance. This feature helps identify areas where reps might need extra training or support. Sales leaders can use these insights to guide their teams toward better customer interactions and shorter deal cycles.

Sapling Use Cases

  • Compose personalized responses
  • Assist customer service agents
  • Coach support teams
  • Analyze customer conversations

Who uses Sapling?

Marketing Managers Sales Development Representatives (SDRs) Technical Support Specialists Content Strategists Account Executives Customer Service Representatives Business Development Representatives Client Relations Specialists Sales Representatives Customer Success Managers Client Success Managers Customer Support Specialists Community Managers Communications Managers Sales Managers

Features and Benefits

  • Feature icon Real-time Suggestions
    Sapling provides instant suggestions to help agents compose personalized responses more efficiently.
  • Feature icon CRM and Messaging Integration
    The tool integrates with existing CRM and messaging platforms to enhance workflow.
  • Feature icon Autocomplete Functionality
    Sapling offers deep learning-powered autocomplete suggestions across messaging platforms.
  • Feature icon Grammar and Language Quality
    The system catches language quality issues and provides suggestions for improvement.
  • Feature icon Conversational Insights
    Managers can access analytics and insights to coach and prepare their teams.

Sapling Pros and Cons

Pros
  • Circle checkmark icon Integrates well with popular platforms like Gmail and Microsoft 365
  • Circle checkmark icon Provides accurate grammar and spelling suggestions
  • Circle checkmark icon Offers AI-powered autocomplete for faster writing
  • Circle checkmark icon Helps improve writing tone and style
Cons
  • Cross icon Limited features in free version compared to paid plans
  • Cross icon Occasional issues with browser compatibility
  • Cross icon May suggest inappropriate completions in some contexts
  • Cross icon Some users report occasional automatic sign-outs

Pricing

Free Trial
FREE $0/mo
  • Circle check icon Basic suggestions
  • Circle check icon Use on free domains
  • Circle check icon AES-256 and TLS (HTTPS) encryption
  • Circle check icon 20 Snippets
PRO $25/mo
  • Circle check icon Advanced premium suggestions
  • Circle check icon Autocomplete Everywhere
  • Circle check icon Rephrase
  • Circle check icon Unlimited use on premium domains
  • Circle check icon Email & ticket support
  • Circle check icon AI detector (longer queries)
  • Circle check icon Chat assist (Suggest)
  • Circle check icon Unlimited Snippets
ENTERPRISE Price not available
  • Circle check icon Conversational insights
  • Circle check icon Domain administration
  • Circle check icon Team analytics
  • Circle check icon Dedicated support contact
  • Circle check icon Bulk user provisioning
  • Circle check icon Advanced security options
  • Circle check icon Self-hosted
  • Circle check icon Custom integrations
  • Circle check icon Single Sign-On / SCIM
  • Circle check icon Unlimited Snippets
API Price not available
  • Circle check icon Metered
  • Circle check icon For developers
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