🎥 Live Webinar: Unpacking EFCU's AI Strategy with Voice and Frontline Employee Automation When EFCU Financial Credit Union decided to modernize member service, they didn’t settle for small steps. They: ✔️ Automated over 50% of inbound calls in just one month ✔️ Rolled out an AI Co-Pilot to boost staff speed and accuracy ✔️ Improved both member experience and frontline efficiency Want to see how they did it? Join us for a live session on April 24 with Tyler Brooks, VP of Innovation at EFCU, and Srinivas Njay, CEO at interface.ai, as they walk through their AI strategy - and show a live demo of the AI in action. Register here: https://lnkd.in/g8793QnF #CreditUnions #VoiceAI #AIinBanking #MemberExperience
interface.ai
Software Development
Covina, California 129,872 followers
Revolutionize your customer engagement with interface.ai's purpose-built GenAI voice, chat and co-pilots for banking.
About us
interface.ai is a leading provider of agentic AI solutions, specializing in serving community banks and credit unions. Its AI platform delivers a seamless, unified experience across voice, digital, and employee-assisted channels, all powered by a single AI brain that continuously learns and operates autonomously. Committed to driving automation, ensuring compliance, and enhancing customer satisfaction, interface.ai offers pre-trained AI solutions that are easy to integrate, scale, and manage. Trusted by hundreds of financial institutions, interface.ai is dedicated to helping them achieve their business goals while empowering their customers to achieve financial wellness through agentic AI.
- Website
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https://www.interface.ai
External link for interface.ai
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Covina, California
- Type
- Privately Held
- Founded
- 2019
- Specialties
- NLP, AI, ML, Chatbots, Artificial Intelligence, Machine Learning, Virtual Assistants, Natural Language Processing, Intelligent Virtual Assistant, AI in Business, Credit Union, Community Bank, Generative AI for Banking, Voice AI, and AI Co-Pilots
Products
![Click here to view interface.ai]()
interface.ai
Conversational AI Software
interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI. Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth. interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Locations
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Primary
Get directions
440 N Barranca Ave
#1548
Covina, California 91723, US
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Get directions
Shri Krishna Temple Road, Indiranagar
463, 2nd Floor
Bangalore, Karnataka 560038, IN
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Get directions
1357 Kapiolani Blvd
Suite 1115
Honolulu, Hawaii 96814, US
Employees at interface.ai
Updates
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interface.ai team is powered by AI!
🚀 At interface.ai, we use AI to build AI — and not just for our products, but across the entire organization. From risk and compliance analysis to real-time bot behavior testing, test case generation, and even live issue triage, AI powers how we create, validate, and scale solutions for Credit Unions and Community Banks. We believe that to serve the market with the most intelligent and reliable AI agents, we must embed AI in our own workflows — and that’s exactly what we’re doing. Smarter tools. Faster execution. Better service. #AI #Fintech #CreditUnions #CommunityBanks #interfaceai #AIAutomation #GenAI #AIinBanking #VoiceAI #ConversationalAI #AIProductivity
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🚀 At interface.ai, we use AI to build AI — and not just for our products, but across the entire organization. From risk and compliance analysis to real-time bot behavior testing, test case generation, and even live issue triage, AI powers how we create, validate, and scale solutions for Credit Unions and Community Banks. We believe that to serve the market with the most intelligent and reliable AI agents, we must embed AI in our own workflows — and that’s exactly what we’re doing. Smarter tools. Faster execution. Better service. #AI #Fintech #CreditUnions #CommunityBanks #interfaceai #AIAutomation #GenAI #AIinBanking #VoiceAI #ConversationalAI #AIProductivity
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At Financial Brand Forum, acquiring and retaining Millennials and GenZ was the hot topic. Read the blog to learn more...
At Financial Brand Forum I attended earlier this month, CMOs of Credit Unions and Community Banks were talking about how they can reduce the customer base age by acquiring and retaining Millennials and GenZ. If the objective in the image resonates with your objective, read the blog on how AI Chat can help: https://lnkd.in/g7ChZkJW.
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👋 Swing by booth #32 at The Financial Brand Forum and meet the team from interface.ai! We’re showing how our AI agents are transforming banking for 100+ credit unions and community banks - cutting costs, improving service, and driving growth. 🎯 Live demos every hour ⛳ A chance to win a brand-new Callaway golf club set & bag 💬 Great conversation with AI experts who specialize in financial services Come see what’s possible when your AI is purpose-built for banking. #FinancialBrandForum #BankingAI #CreditUnions #CommunityBanks
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What a first day at The Financial Brand Forum! 👋 We've had some incredible conversations today with credit unions and banks looking to transform their service and support with AI. And while it’s always exciting to meet new faces, it’s just as meaningful to reconnect with familiar ones - like Christine Wiley from Rocky Mountain Law Enforcement Federal Credit Union, one of our amazing customers. We’re back at it tomorrow at Booth #32 with more live demos and more great conversations. If you're here, come say hi and see what AI can do for your institution. #FinancialBrandForum #CreditUnions #CommunityBanks #VoiceAI #AgenticAI #BankingInnovation
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What a great start to The Financial Brand Forum 2025 👋 It was a pleasure to welcome Chet kimmell and James Frankeberger from Neighborhood Credit Union to our booth this afternoon - one of our many valued customers transforming the member experience and operational efficeincy with Voice AI. We’re just getting started here at Booth #32 - swing by today to chat with our AI experts and catch one of our live, on-the-hour theatre demos to see what Agentic AI can really do for your institution. Spoiler: it’s more than just automation. It’s an entirely new way to serve your customers and members. #FinancialBrandForum #CreditUnions #CommunityBanks #AIinBanking #AgenticAI
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The Financial Brand Forum 2025 is in full swing! If your credit union or community bank wants to learn more about AI built for FIs, then booth #32 is the booth to visit! We’re running live theatre demos every hour on the hour starting at 10 AM - see how our Agentic AI solutions are reshaping the future of banking by replacing outdated online & mobiling banking and entire contact centers. 📍 Booth #32 – Live Theater Demos 📅 April 15 and 16 🕘 10:00 AM | 11:00 AM | 12:00 PM | 2:00 PM | 3:00 PM | 4:00 PM #FBForum #AIinBanking #CreditUnions #CommunityBanks #FinancialBrandForum
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Great start to The Financial Brand Forum 2025! Thank you to Kim Allison from CDC Federal Credit Union for stopping by the interface.ai booth this afternoon - it’s always great to connect with our customers in person and hear firsthand how our AI solutions are helping their institution make a real change for members. We’re looking forward to the event kicking off in full tomorrow. If you're attending, come visit us at Booth #32 - we’d love to connect and chat about how AI is transforming service and support in financial services. We’ll also be hosting live theatre demos every hour from 10 AM, showcasing our game-changing Agentic AI solutions — built to replace outdated online and mobile banking platforms, and even entire contact centers, with seamless, autonomous AI-driven experiences. #FBForum #CreditUnions #BankingAI #FinancialBrandForum
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